Service Technician

Intuit, Inc.; Dublin (CA); On-site; USD 48,000 - 76,000; Full time

Job summary

Dublin Auto Care is seeking a Service Technician to diagnose equipment issues and perform repairs, ensuring service work is accurate, timely, and well-documented.

Working onsite in Dublin, CA, the Service Technician will collaborate with internal teams to understand service needs, follow established procedures, and maintain high standards of workmanship.

This role emphasizes safety, punctual attendance, and effective time management in an onsite environment.

Qualifications

• Hands-on service, maintenance, or repair experience.
• Strong troubleshooting and problem-solving with attention to detail.
• Ability to read and follow service instructions, procedures, and documentation.
• Safety-focused work practices and reliable attendance.
• Onsite environment with time-management discipline.

Responsibilities

• Diagnose equipment and system problems using troubleshooting techniques and service procedures.
• Perform repairs, maintenance, and inspections for proper performance and reliability.
• Complete service work orders with findings, parts used, and outcomes.
• Ensure work is performed safely and in compliance with standards and company policies.
• Communicate clearly with customers and team about status, recommendations, and next steps.

Skills

Hands-on service

Troubleshooting

Documentation literacy

Safety practices

Dependability

Customer service

Preventive maintenance

Mechanical/Electrical

Service documentation

Clear communication

Job description

Dublin Auto Care is seeking a Service Technician to provide reliable onsite maintenance and repair support in Dublin, CA.

Position Summary

The Service Technician is responsible for diagnosing equipment issues, performing repairs, and completing service tasks efficiently and safely. This role plays a key part in maintaining customer satisfaction by ensuring service work is accurate, timely, and well-documented.

Working onsite in Dublin, CA, the Service Technician will collaborate with internal teams to understand service needs, follow established procedures, and maintain high standards of workmanship.

Key Responsibilities

• Diagnose equipment and system problems using troubleshooting techniques and established service procedures

• Perform repairs, maintenance, and inspections to ensure proper performance and reliability

• Complete service work orders accurately, including documenting findings, parts used, and outcomes

• Ensure all work is performed safely and in compliance with applicable standards and company policies

• Communicate clearly with customers and team members regarding service status, recommendations, and next steps

Required Qualifications

• Relevant hands-on experience performing service, maintenance, or repair work

• Strong troubleshooting and problem-solving skills with attention to detail

• Ability to read and follow service instructions, procedures, and technical documentation

• Proficiency in working safely around equipment and adhering to safety practices

• Reliable attendance and the ability to manage time effectively in an onsite environment

Preferred Qualifications

• Experience in a customer-facing service role or similar fieldwork capacity

• Demonstrated experience with preventive maintenance and inspection routines

• Familiarity with mechanical, electrical, or related service disciplines

• Prior experience working with service scheduling, work orders, and service documentation

• Experience communicating technical information in a clear, customer-friendly manner

Compensation

Hourly rate: $35.00 - $55.00