Service Technician

Idahoan Foods, LLC; Dickinson (ND); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Sign-on bonus

Efficiency bonus program

Training and development and growth

Job summary

Dickinson Truck, part of RDO Truck Centers, is seeking a Service Technician in Dickinson, ND. The role focuses on diagnosing, repairing, and servicing equipment to high quality and safety standards. A sign-on bonus is available for qualified applicants, with potential overtime.

The position offers an hourly pay rate of $25–$40+ with an efficiency bonus program and opportunities for training and advancement within the dealership network.

Qualifications

• Excellent mechanical skills and good diagnostic abilities.
• Strong communication and customer service skills.
• Graduation from a diesel technology program is preferred.

Responsibilities

• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs on work orders, including parts used.
• Maintain a clean work area and care for tools and equipment.
• Communicate solutions for customer service opportunities.
• Follow safety rules and company policies.

Skills

Excellent mechanical skills

Strong computer skills

Excellent customer service skills

Strong oral and written communication

Strong organizational skills

Education

Graduation from related diesel technology program preferred

Tools

Trade-specific tooling

Hand tools

Pneumatic tools

Job description

Dickinson Truck
11105 33rd St SW
Dickinson, ND 58601, USA

Dickinson Truck
11105 33rd St SW
Dickinson, ND 58601, USA

*Up to $5,000 Sign-on Bonus available for qualified applicants.*

This individual will be responsible for the effective repair of equipment and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, with potential for overtime work as well.

$25 – $40+/ hour

• Eligible for efficiency bonus program based on individual performance
• Sign-on Bonus available for qualified applicants.
• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
• Excellent mechanical skills
• Trade-specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Strong oral and written communication skills
• Strong organizational skills
• Graduation from related diesel technology program preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

#RDOTruck

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Education

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Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.