Service Technician

BraunAbility; Denver (CO); On-site; Full time

Job summary

A leading company in mobility services is seeking a Service Technician to join their dynamic team in Wheat Ridge, Colorado. This role involves diagnosing and repairing conversion vehicles, ensuring high-quality service for clients with mobility challenges. The ideal candidate will possess strong mechanical skills, a commitment to safety, and a passion for customer service. With a Monday to Friday schedule, competitive pay, and benefits including healthcare and 401k matching, this position offers a fulfilling opportunity to make a difference in people's lives.

Benefits

Medical, dental, vision, life, and disability insurance

401(k) with employer match

Reimbursements for safety boots and safety goggles

Qualifications

• High School diploma/GED preferred.
• Valid driver's license required.
• Own tools required.

Responsibilities

• Learn all products and services to become a valuable resource for clients.
• Document repairs from diagnosis to service.
• Build and maintain strong relationships with clients.

Skills

Problem Solver

Mechanically-savvy

Strong Work Ethic

Client-Centric

Education

High School diploma/GED

Tools

Basic automotive experience

Electrical experience

Welding skills

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description

Job Title: Service Technician

Location: Wheat Ridge, Colorado

Pay Range: $26.00 - $30.00 / hour

Would you like to be a vital part of a dynamic team committed to providing high-quality mobility equipment, wheelchair vans, and services? Enjoy a Monday through Friday dayshift schedule, hourly pay, and an incentive bonus plan. We also offer healthcare, dental, vision, paid time off, and 401K matching.

Join our organization and make a significant impact by helping the physically challenged improve their quality of life.

If these words resonate with you: Problem Solver, Mechanically-savvy, Strong Work Ethic, Mission-driven, Client-Centric — then please read on.

To succeed as a Service Technician, you should be a high-performing problem solver with a genuine interest in delivering world-class customer service in a fast-paced environment.

Keep Reading IF

YOU EXCEL WITH ELECTRICAL AND MECHANICAL DIAGNOSIS. You enjoy learning and mastering products and intricate mechanics of mobility services. You adapt quickly and use critical thinking when solutions are not immediately apparent.

YOU ARE EMPATHETIC AND COMPASSIONATE. You pride yourself on creating engaging customer experiences, communicating in layman’s terms, and being a reliable resource for products and services.

LEARNING & GROWING ARE YOUR PASSIONS. Continuous improvement is vital to you. You enjoy mentorship and learning about new processes, products, and services to provide the best customer service possible.

YOU ARE SAFETY AND DETAIL-ORIENTED. Safety is paramount, and you take ownership of responsibilities with competing deadlines. Quality, attention to detail, and follow-through are your strengths.

Essential Job Functions May Include

Within the first 30 days:

• Learn all products and services to become a valuable resource for clients.
• Train on diagnosing conversion vehicle service or repair issues based on customer descriptions.
• Document repairs from diagnosis to service.

Within the first 60 days and ongoing:

• Apply mechanical knowledge to determine the best course of action for repairs.
• Maintain current knowledge of conversion vehicles and advancements.
• Work diligently to complete jobs and serve clients well.

Within the first 90 days and ongoing:

• Build and maintain strong relationships with clients.
• Understand store operations and support role expectations.
• Complete jobs within timeframes and assist team members.

Within 6 months and ongoing:

• Perform basic installation of platform lifts and docking stations.
• Complete paperwork accurately.
• Instruct and educate clients on equipment use.
• Assist with ad hoc technician projects as assigned.

Education, Skills & Experience

• High School diploma/GED preferred.
• Valid driver's license required.
• Basic automotive experience or certification preferred.
• Own tools required.
• Electrical experience, fabricating, and welding skills are a plus.
• ASE certification is preferred but not mandatory.

Benefits

• Competitive hourly pay plus incentives.
• Medical, dental, vision, life, and disability insurance.
• 401(k) with employer match.
• Monday to Friday dayshift hours.
• Reimbursements for safety boots and safety goggles.

BraunAbility is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.