Service Technician

ritehite; Connecticut; On-site; USD 37,000 - 51,000; Full time

Benefits offered by this job

Health & well-being coverage

Retirement savings plan (401(k))

Paid holidays and vacation

Job summary

Arbon Equipment, a Rite-Hite Company, is seeking Service Technicians to install, maintain, and repair loading dock equipment and industrial doors at customer facilities. This role acts as a technical resource for customers and the sales force, typically working independently or in small teams in a field service environment as the main point of contact.

As an apprentice, you will spend most of your time with a senior Technician, learning our products and customers, building your skills, and

Qualifications

• Entry-level position; some prior mechanical or electrical experience is helpful.
• Ability to work independently in a field environment and communicate with customers.
• Must be able to work outdoors, at heights, and lift up to 100 pounds.
• Pre-employment drug test and clean driving record required; DOT physical may be required.

Responsibilities

• Install, maintain, and repair loading dock equipment and industrial doors at customer facilities.
• Serve as a technical resource for customers and the sales force.
• Work independently or in small teams in a field service environment; be the primary customer contact.
• As an apprentice, spend majority of time with a senior Technician learning products and customers.

Skills

Mechanical experience

Electrical experience

Customer service

Lift up to 100 pounds

Outdoor work

Driving with company vehicle

Job description

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.

Job Description:

Rite-Hite Service Technicians install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact. As an apprentice, you will spend the majority of your time working closely with a senior Technician, learning our products and our customers and developing the skills needed to work on your own.

Required Experience:

Rite-Hite sells the best and we hire the best. While this is an entry-level position, some prior mechanical or electrical experience is helpful. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.

What We Offer:

At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

The hiring range for this position in USA-CT-Windsor is $26.85-$36.90 per hour based on a 40-hour work week. The number of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus opportunity may be provided as part of the compensation package, in addition to the full range of benefits including medical, dental, life, and vision insurance, disability, a 401(k) plan, profit sharing, and PTO/vacation.