Service Technician

Sir Grout Boston; Columbus (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Supportive and collaborative work env

Competitive salary

401(k) matching

Free uniforms

Training & development

Flexible schedule

Opportunity for advancement

Job summary

Sir Grout is seeking a Tile and Grout Restoration Technician in Columbus, OH to restore the beauty of tiled surfaces and deliver exceptional service to clients. You will clean, seal, repair, caulk, and inspect surfaces while interacting professionally with customers throughout the restoration process.

The role emphasizes precision, customer-focused communication, and safe operation of company vehicles. Training and advancement opportunities are provided as part of a growth-oriented team.

Qualifications

• Proven tile and grout restoration experience in cleaning, sealing and repair.
• Ability to caulk around showers, tubs and backsplashes.
• Keen eye for detail and precision to deliver impeccable results.
• Customer-focused with strong communication and interpersonal skills.
• Good driving record with ability to operate company vans.

Responsibilities

• Tile and grout cleaning using specialized equipment and solutions.
• Grout color sealing for a uniform, stain-resistant finish.
• Tile and grout repair to restore surfaces.
• Caulking with silicone and epoxy materials around showers and backsplashes.
• Inspect surfaces and recommend restoration or maintenance.
• Interact professionally with clients and ensure satisfaction with the restoration process.
• Maintain and care for cleaning equipment and safety.

Skills

Attention to Detail

Customer-Focused

Problem-Solving

Communication Skills

Driving

Job description

• Supportive and collaborative work environment
• 401(k) matching
• Free uniforms
• Opportunity for advancement

Benefits

• Supportive and collaborative work environment
• Competitive salary
• 401(k) matching
• Free uniforms
• Training & development
• Flexible schedule
• Opportunity for advancement

About Us

Sir Grout is a leading provider of tile and grout restoration services, committed to revitalizing surfaces and transforming spaces. As we continue to grow, we are seeking a skilled Tile and Grout Restoration Technician to join our team. If you have a passion for precision, an eye for detail, and experience in tile and grout restoration, we want you to be part of our journey.

Job Description

As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients. Your responsibilities will include:

Key Responsibilities

• Tile and Grout Cleaning: Utilize specialized cleaning equipment and solutions to clean and restore tile and grout surfaces.
• Grout Color Sealing: Apply color sealing to grout lines, ensuring a fresh and uniform appearance while providing protection against stains.
• Tile and Grout Repair: Conduct minor repairs to cracked or damaged tiles and grout, restoring surfaces to their original condition.
• Caulking: Remove and re-caulk using various products including silicone and 2 part epoxy caulking materials.
• Surface Inspection: Assess the condition of tiled surfaces and provide recommendations for restoration or maintenance.
• Customer Interaction: Interact with clients in a professional and courteous manner, addressing any questions or concerns and ensuring satisfaction with the restoration process.
• Equipment Maintenance: Properly maintain and care for cleaning equipment to ensure optimal performance and safety.
• Safe Driving Record: Operate and maintain company vehicles in a safe and professional manner.

Requirements

• Previous Tile and Grout Restoration Experience: Proven experience in tile and grout cleaning, sealing, and repair techniques.
• Ability to install caulk: Proven experience in caulking around showers, tubs and kitchen backsplashes.
• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process.
• Good Driving record: Our technicians drive company owned vans to and from our job sites.

Compensation: $18.00 - $22.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

From two business partners with a vision to franchise locations across the United States, Sir Grout is a distinctive hard surface care brand that leads the industry, one grout coloring appointment at a time. Our tight-knit community of founders, franchise owners, and technicians has spread across the east coast and into several midwestern states to continue connecting with customers everywhere. We've even expanded our franchise to include other hard surface services that keep our franchise owners' days rewardingly full and our customers impressed with the results.

Innovate With Us and Make a Difference!

If you are into hard surface restoration and care about customer satisfaction, this is the perfect place for you.