Technician

Sir Grout, LLC.; Santa Ana (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Salary bonus

401(k)

401(k) matching

Profit sharing

Paid time off

Competitive salary

Job summary

Sir Grout, LLC. in Santa Ana, CA is seeking a Tile and Grout Restoration Technician to restore tiled surfaces and deliver exceptional client service.

You will clean, seal, and repair grout, inspect surfaces, and interact professionally with customers on-site. Applicants should have proven tile and grout restoration experience, meticulous attention to detail, a customer-focused mindset, and strong problem-solving skills.

Qualifications

• Proven experience in tile and grout cleaning, sealing, and repair techniques.
• Keen eye for detail and precision to deliver impeccable results.
• Customer-centric approach with excellent communication and interpersonal skills.
• Ability to identify and address challenges in the restoration process.

Responsibilities

• Tile and Grout Cleaning: Utilize specialized cleaning equipment and solutions to clean and restore tile and grout surfaces.
• Grout Color Sealing: Apply color sealing to grout lines, ensuring a fresh and uniform appearance while providing protection against stains.
• Tile and Grout Repair: Conduct minor repairs to cracked or damaged tiles and grout, restoring surfaces to their original condition.
• Surface Inspection: Assess the condition of tiled surfaces and provide recommendations for restoration or maintenance.
• Customer Interaction: Interact with clients in a professional and courteous manner, addressing any questions or concerns and ensuring satisfaction with the restoration process.
• Equipment Maintenance: Properly maintain and care for cleaning equipment to ensure optimal performance and safety.

Skills

Tile & grout restoration experience

Attention to detail

Customer focus

Problem solving

Job description

Benefits

• Supportive and collaborative work environment
• Competitive salary
• Paid time off
• 401(k)
• 401(k) matching
• Bonus based on performance
• Profit sharing

About Us

Sir Grout is a leading provider of tile and grout restoration services, committed to revitalizing surfaces and transforming spaces. As we continue to grow, we are seeking a skilled Tile and Grout Restoration Technician to join our team. If you have a passion for precision, an eye for detail, and experience in tile and grout restoration, we want you to be part of our journey.

Job Description

As a Tile and Grout Restoration Technician at Sir Grout, you will play a key role in restoring the beauty of tiled surfaces, providing exceptional service to our clients. Your responsibilities will include:

Key Responsibilities

• Tile and Grout Cleaning: Utilize specialized cleaning equipment and solutions to clean and restore tile and grout surfaces.
• Grout Color Sealing: Apply color sealing to grout lines, ensuring a fresh and uniform appearance while providing protection against stains.
• Tile and Grout Repair: Conduct minor repairs to cracked or damaged tiles and grout, restoring surfaces to their original condition.
• Surface Inspection: Assess the condition of tiled surfaces and provide recommendations for restoration or maintenance.
• Customer Interaction: Interact with clients in a professional and courteous manner, addressing any questions or concerns and ensuring satisfaction with the restoration process.
• Equipment Maintenance: Properly maintain and care for cleaning equipment to ensure optimal performance and safety.

Requirements

• Previous Tile and Grout Restoration Experience: Proven experience in tile and grout cleaning, sealing, and repair techniques.
• Attention to Detail: A keen eye for detail and precision to deliver impeccable results and exceed client expectations.
• Customer-Focused: A customer-centric approach with excellent communication and interpersonal skills.
• Problem-Solving Skills: Ability to identify and address challenges in the restoration process.

Compensation: $20.00 - $30.00 per hour

From two business partners with a vision to franchise locations across the United States, Sir Grout is a distinctive hard surface care brand that leads the industry, one grout coloring appointment at a time. Our tight-knit community of founders, franchise owners, and technicians has spread across the east coast and into several midwestern states to continue connecting with customers everywhere. We've even expanded our franchise to include other hard surface services that keep our franchise owners' days rewardingly full and our customers impressed with the results.

Innovate With Us and Make a Difference!

If you are into hard surface restoration and care about customer satisfaction, this is the perfect place for you.