Service Technician

Morgan Properties; City of Syracuse (NY); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Up to 50% Rent Discount

On-Call $15/day

Medical, Dental, Vision

401(k) Company Match

Paid Time Off

Holidays

Job summary

Morgan Properties is seeking a Service Technician to maintain our 348-unit community and provide timely, professional service to residents. You’ll troubleshoot HVAC, appliance, plumbing, electrical, and carpentry issues, while keeping common areas in excellent condition and ensuring safety and compliance.

The role offers a Monday–Friday schedule with on-call duties, competitive pay, and benefits including health coverage, a 401(k) match, and paid time off.

Qualifications

• Active, valid driver’s license required.
• One year of related maintenance experience or education.
• HVAC/EPA/CFC certification preferred.
• Strong troubleshooting and problem‑solving skills.
• Willingness to learn and take ownership in a fast-paced environment.

Responsibilities

• Troubleshoot and complete service requests for HVAC, appliances, carpentry, electrical, plumbing, and other maintenance needs.
• Maintain interior and exterior areas to meet company standards and safety guidelines.
• Respond promptly to maintenance tickets and communicate with residents and staff.
• Identify opportunities for improvement and address maintenance needs proactively.
• Collaborate with the property team to foster a positive, inclusive environment.

Skills

Troubleshooting

Time management

Customer service

Problem solving

Education

HVAC EPA/CFC Certification (preferred)

Job description

MORGAN PROPERTIES IS HRIING- SERVICE TECHNICIANS!

Morgan Properties is currently hiring a Service Technician to join our team and support our 348-unit community. If you’re someone who enjoys solving problems, takes pride in your work, and approaches each day with a “Whatever It Takes” mindset, this is an opportunity to grow your maintenance career with a company that values your skills and contributions.

Compensation & Incentives

• Base Pay: $20.00 – $25.00 per hour
• Up to 50% Rent Discount
• Property Staff Shared Renewal Commissions
• Morgan Essentials: $300 quarterly
• On-Call Appreciation: $15/day for holding the on-call phone
• Medical, Dental, and Vision Benefits
• 401(k) Retirement Plan with Company Match
• Generous Paid Time Off, including 10 holidays per year and sick leave

What You’ll Be Doing

As a Service Technician, you will be responsible for maintaining the physical aspects of the community while providing timely, professional service to our residents. Your day-to-day responsibilities will include:

• Troubleshooting and completing service requests involving HVAC, general appliance repair, carpentry, electrical, plumbing, and other maintenance needs.
• Maintaining interior and exterior areas of the property while ensuring company standards, safety guidelines, compliance requirements, and applicable laws are consistently met.
• Responding promptly and efficiently to maintenance tickets while prioritizing resident needs and delivering solutions with urgency and care.
• Communicating clearly and professionally with residents and office staff, building trust through respectful interactions and dependable follow-through.
• Taking initiative to identify opportunities for improvement and proactively addressing maintenance needs before they become larger issues.
• Working collaboratively with the property team to create a positive environment where everyone feels valued, supported, and included.
• Approaching challenges with accountability and resourcefulness while representing Morgan Properties with professionalism and integrity.

Hours & Schedule

• Monday – Friday: 8:00 AM – 5:00 PM
• Paid rotating on-call participation required
• Must be available and prepared to respond during emergency events
• Schedule subject to change based on business needs

What We’ll Expect From You

• Active, valid driver’s license and reliable personal vehicle
• HVAC / EPA / CFC certification preferred
• One year of related maintenance experience or an equivalent combination of education and experience
• Strong troubleshooting and problem-solving skills with the ability to prioritize multiple tasks
• A commitment to providing excellent service and creating positive experiences for residents and team members
• A willingness to learn, grow, and take ownership of your role within a fast-paced maintenance environment

At Morgan Properties, we believe our success starts with our people. We invest in our team members, encourage growth, and empower employees to bring forward ideas that improve our communities. If you are passionate about maintenance, enjoy helping others, and want to be part of a team where your work truly matters, we’d love to hear from you.

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.