Service Technician

Packard Culligan Water; City of Elmira (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Packard Culligan Water in Elmira, NY is seeking a Service Technician to service residential customers, install and maintain water treatment systems and equipment. The role emphasizes strong mechanical aptitude, troubleshooting, and face-to-face customer interaction in various client settings.

The position requires physical work, including lifting up to 185 lbs, and a valid NY driver’s license with a safe driving record; DOT physical is mandatory.

Qualifications

• Water treatment experience preferred.
• HVAC, plumbing or mechanical background is a plus.
• Mechanical inclination and problem-solving skills are essential.
• Basic understanding of hydronic, electrical and mechanical equipment.”
• Ability to solve problems quickly and efficiently, with strong critical thinking.
• Must be able to move product up to 185 lbs and work in physically demanding conditions.
• 1+ year in a customer service, customer-focused role.
• Valid NY driver’s license and safe driving record required.
• Must pass DOT physical exam.

Responsibilities

• Represent Culligan in the community in a safe and professional manner.
• Service, install and repair commercial and industrial water treatment equipment.
• Maintain professional attitude with accounts and customers.
• Promote and sell other Culligan products and services.

Skills

Water treatment

HVAC experience

Plumbing background

Mechanical aptitude

Problem solving

Customer service

NY driver’s license

Safe driving

DOT exam

Job description

SERVICE TECHNICIAN

Our Culligan dealership is looking for technicians to service our existing residential customers. Our service department is essential to support our customers after the sale as well as a valuable sales tool when selling new business.

As a Service Technician you will possess a strong mechanical aptitude and ability to troubleshoot, repair, maintain, and install water softeners, reverse osmosis machines, filtration equipment and other water treatment equipment systems. PLUMBING experience is a plus but not required. You will be physically moving all day. Expected to be able to sit, stand, lift, and maneuver within commercial buildings, industrial facilities, manufacturing plants and production areas. You will use problem-solving skills to troubleshoot technical issues that arise throughout your day. Previous water treatment experience is preferred.

Our Service Technicians are a fundamental part of our dealership's success providing face-to-face customer service to our existing and prospective customer base, as well as the face of the Culligan brand to the community. They also communicate vital information in regard to customers to other dealership departments.

What do you need to be our next Service Technician?

• Previous experience in water treatment and or experience in HVAC, plumbing, or mechanical related industry
• Mechanical inclination and problem-solving skills
• Basic understanding of hydronic, electrical and mechanical equipment– \"how things work\".
• Ability to solve problems quickly and efficiently, critical thinking is a must for this job.
• Ability to work under deadlines and physically demanding conditions (ability to move product that is up to 185 lbs)
• Professional verbal and written communications skills
• 1+ year working experience in a customer service, customer focused position.
• Valid NY driver's license
• Safe driving record (we will check!)
• Must pass DOT physical exam.

What do Service Technicians do for Culligan?

• Represent Culligan in the community in a safe and professional manner.
• Service, install and repair commercial and industrial water treatment equipment.
• Maintain professional attitude within accounts with all customers.
• Promote and sell other Culligan products and services.

What is the schedule?

• Monday- Friday
• 8-hour shift within the hours of 6AM-6PM, however, there may be days that are over 8 hours

Fine Print

to be a Service Technician at our dealership you will be subject to a pre-employment background check, drug screening, DOT physical and a physical skills assessment upon offer of employment.

Pay Range

$22—$25 USD

The Packard Culligan group of dealerships is a family-owned company with values based on accountability, caring about relationships and open-mindedness to exceeding customer and employee expectations. Our dealerships are locally run by employees who are a part of the communities that they serve. We offer the best drinking water and the largest variety of water treatment products and services available for your home or business. Culligan products are built to last and are backed by a 100% satisfaction guarantee as well as the best trained and experienced service technicians in the industry.

Packard Culligan Offers full-time employees Health Insurance, Dental Insurance, Vision Insurance, 401k, as well as other employee benefits.

Packard Culligan and all of its subsidiaries are equal opportunity employers and do not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, genetic, military status or any other basis prohibited by federal, state, or local law.