Service Technician

JG Companies, Inc.; Chino (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k retirement plan

Vacation and sick time

Holiday pay

Job summary

JG Companies, Inc. is seeking a Service Technician to perform a range of repairs and maintenance across multiple sites in California. The role requires independent work, a strong customer service mindset, and the ability to prioritize safety and quality on every job.

The ideal candidate will have at least 3 years of related experience, a high school diploma, and a valid driver's license. Willingness to travel to various sites and work flexible hours, including some evenings and weekends, is

Qualifications

• Minimum 3 years of related Service Technician experience.
• High school diploma or equivalent.
• Flexible schedule with some nights and weekends.
• Must have a valid driver's license and reliable transportation.

Responsibilities

• Perform minor equipment and building repairs.
• Serve work orders at various locations with safety focus.
• Respond to priority service calls with potential safety concerns.
• Update logs and upload photos of conditions and work performed.
• Maintain vehicle and parts inventory; travel frequently to sites.

Skills

Customer service

Problem solving

Attention to detail

Independent work

Education

High school diploma or equivalent

Tools

MS Office

Basic hand/power tools

Job description

JG Companies has been a leader in the construction industry serving a diverse range of construction markets since 1979. Our firm maintains its reputation upon our core values, building a culture that encourages our people to lead from the bottom up.

JG Is Looking For Great People Who

• Believe in the core values, the culture, and encourage other team members growth and success.
• Takes initiative. Our firm believes in bottom-up management. We rely on our people in all positions to lead, provide input and constructive feedback.
• Enjoy what they do. Be optimistic and bring a positive attitude to our company culture and environment.
• Are committed. Our JG family grows with each other for long haul. Have direction of your long-term goals.

Expectations

Strive for growth and excellence together. The success of our firm and satisfaction of our clients, starts with the people our team while the success of the people of our team, starts with teamwork. At JG, we are going far together, not fast alone. Teamwork is the critical element that drives the synergy of our divisions working together.

• Be the underdog & strive for growth and learning.
• Always act like its day 1. Give your best every day.
• Take pride in where you work and what you do.
• Always take the high road. Do the right thing, even if you have to go against the grain.
• Takes the Hard Right vs. the Easy Wrong.

Overview

The Service Technician performs tasks and respond to a high volume of repair and maintenance work orders ranging from minor handyman type repairs to medium commercial renovation projects. The Services Technician can work independently with minimal supervision and have a variety of construction skillsets, including but not limited to, basic electrical, plumbing, carpentry, flooring, acoustical ceilings, and drywall. The Service Technician is the first impression of JG and must have strong focus on delivering a positive experience to the customer and continual improvement for the customers experience and satisfaction.

Job Functions

• Performs minor equipment and building repairs.
• Services work orders at a variety of locations.
• Responds to priority service calls which can pose urgent safety concerns for customers, jurisdictional shutdowns.
• Responsible for daily updates, logging information required for store visits and times on site. Uploading photos of existing conditions and work completed.
• Assist in updated facility records at the store/customer location level by submitting all required paper or utilizing customer portal systems for logs and check-ins.
• Responsible for Vehicle Maintenance and Parts Inventory.
• Travels frequently to different sites to complete required tasks.
• Maintains personal inventory.
• Responsible for yourself and teammates for working safely and adhering to all company safety policies above and beyond OSHA requirements.

Qualification & Experience

• Minimum 3 years with related Service Technician experience.
• High school diploma or equivalent.
• Must have a flexible schedule and work some nights ands weekends as needed.
• Ability to interact well with a diverse group of clients.
• Must have a strong customer service mentality. Positive attitude, enthusiasm and persistence.
• Possess the vehicles and tools required to perform job functions.
• Diligently considers costs and benefits of the work being performed.
• Proficient with computers and Microsoft office suite.
• Demonstrates attention to detail, creative problem-solving and analytical skills.
• Self-motivated individual and works well independently.
• Must possess or obtain an appropriate state drivers license before employment along with a clean driving record and reliable transportation.

Experience in one or more of the following trades is strongly preferred: finish carpentry, millwork, cabinetry, drywall, painting, flooring, tile, framing, electrical, plumbing, facilities maintenance, commercial maintenance, commercial renovations, handyman services, general construction, or tenant improvements.

Benefits

JG Companies offers a competitive salary and/or hourly range reflective of the candidates experience along with a comprehensive benefits package for all full-time employees:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401k retirement plan
• Vacation and sick time
• Holiday pay