Service Tech I

JBG SMITH; Arlington (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus program

Renewal incentives

Housing discount of 20%-40%

Professional development reimbursement up to $5,200

Job summary

JBG Smith is seeking a Service Tech I to maintain high standards of upkeep in our communities in Arlington, VA. This role involves addressing resident requests promptly and ensuring excellent apartment living. The candidate should have experience in HVAC and maintenance.

Successful applicants will demonstrate dependability and a commitment to customer service, as well as possess the necessary technical skills for effective problem resolution.

JBG Smith supports its employees with bonuses, annual professional development reimbursements, and a generous housing discount.

Qualifications

• 1 year of maintenance experience in apartments, hotels, or similar environments.
• Ability to lift up to 50 pounds.
• Possess a valid driver's license.

Responsibilities

• Assist in making all units ready for move-in.
• Quickly diagnose and correct HVAC, plumbing, and electrical issues.
• Perform routine preventative maintenance on building systems.

Skills

HVAC diagnostic and repair

Plumbing knowledge

Electrical circuitry

Customer service

Dependable transportation

Education

High-school diploma or equivalent

Tools

Power and hand tools

Job description

Service Tech I

WHO WE ARE

JBG SMITH owns, operates, invests in, and develops a dynamic portfolio of high‑growth mixed‑use properties in and around Washington, DC. Our creativity and scale enable us to be more than owners—we are placemakers who shape inspiring and engaging places, which we believe create value and have a positive impact in every community we touch.

JBG SMITH has been named multiple times as one of the Washington Post's Top Workplaces in the region and we pride ourselves in both our outstanding work environments and opportunities for career growth and advancement.

POSITION SUMMARY

Enjoy the opportunity to use technical knowledge and skills to maintain the highest levels of upkeep in our communities. Driven by a desire to provide outstanding service, naturally excel at quickly responding to resident requests and following issues through to conclusion to ensure that we deliver the best in apartment living. The location of this position is floating.

WHAT YOU'LL DO

• Assist in the process of making all units ready for move‑in.
• Respond to all resident work order requests to quickly diagnose and correct any air conditioning, heating, appliance, carpentry, electrical and plumbing issues.
• Perform routine preventative maintenance on building systems.
• Inspect the community daily to identify any items that need maintenance or repair.
• Clear snow and ice during inclement weather.
• Work a flexible schedule and share on‑call duty which requires responding to emergencies in 30 minutes or less.

WHAT YOU'LL NEED TO SUCCEED (REQUIREMENTS)

• High‑school diploma or equivalent and 1 year of maintenance experience in apartments, hotels or similar environment with the highest standards of service, integrity, creativity and teamwork.
• Ability to diagnose and repair HVAC equipment and appliances and working knowledge of plumbing fixtures, basic electrical circuitry, carpentry, and be skilled in the use of power and hand tools (service technicians supply their own hand tools).
• Possess a valid driver's license and dependable transportation including on‑call hours.
• Ability to lift up to 50 pounds including supplies and appliance.
• Passion for providing exceptional customer experiences and embodying our core customer service elements of:
  • CARING – Demonstrated passion for caring about customers and co‑workers alike.
  • PROFESSIONALISM – Professional presentation and superior written and verbal communication skills.
  • EMPOWERMENT – Proactive approach with a proven capability to take ownership of customer concerns.
  • LEADERSHIP – Dependability as a team member who inspires others to achieve excellence.
  • INCLUSION – Commitment to inclusion and treating everyone with kindness, dignity, and respect.
• HVAC, CFC certification preferred (required at some communities) and plumbing and electrical certification is preferred.

HOW WE SUPPORT YOU

JBG SMITH offers a bonus program, renewal incentives, and a competitive benefits package; including up to $5,200 annual reimbursement for professional development opportunities.

For a complete benefits overview, please visit the benefits section of our careers page. In addition to providing employees with a great place to work, we offer a 20%-40% housing discount at select JBG SMITH communities.

Please note that the salary range information provided is a general guideline. It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors. JBG SMITH considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, candidate's work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

JBG SMITH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, status as a protected veteran, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.