Service Technician

Capital Electric; Charlotte (NC); Remote; USD 80,000 - 110,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Opportunity to become a shareholder

Employer-paid disability insurance

Employer-paid life insurance for/ and,

Wellness program

Gym reimbursement

Employee Assistance Program (EAP)

Job summary

Capital Electric is hiring a field service professional to diagnose electrical system performance across our regional customers in the Mid-Atlantic region. You will conduct power quality studies, perform infrared scans, and support energy-reduction projects while coordinating with sales and operations.

Applicants should have hands-on experience with electrical testing and diagnostics, strong communication skills, and a valid driver's license.

Qualifications

• Experience with electrical testing, preventive maintenance, industrial service work, or facility inspections.
• Knowledge of electrical systems, distribution equipment, and safety practices.
• Familiarity with power quality analyzers, infrared cameras, or ultrasonic leak detection tools (training provided if needed).
• Strong diagnostic skills and ability to interpret field data.
• Excellent communication and customer‑service skills.
• Ability to work independently in industrial and commercial environments.
• Valid driver's license and clean driving record.

Responsibilities

• Conduct power quality studies using monitoring equipment to diagnose voltage irregularities, harmonics, load issues, and equipment performance problems.
• Perform infrared (IR) thermal scans of electrical equipment to identify hot spots, loose connections, and failure risks.
• Carry out air leak detection surveys in industrial and commercial facilities to support energy-reduction initiatives.
• Document findings, prepare detailed service reports, and communicate results to customers and internal teams.
• Work closely with sales, operations, and supplier partners to support corrective actions and follow‑up recommendations.
• Maintain service equipment, ensure calibration accuracy, and follow all safety protocols and facility requirements.
• Travel to customer locations across the region as needed and maintain job scheduling.

Skills

Electrical testing

Preventive maintenance

Industrial service

Facility inspections

Education

Level I Infrared Thermography Certification

Electrical or mechanical maintenance certifications

OSHA 10 or OSHA 30

Tools

Power quality analyzers

Infrared cameras

Ultrasonic leak detection tools

Job description

There’s a Place for You at Capital

Capital Electric is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Capital Electric offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate in Maryland, Virginia, Pennsylvania, West Virginia, North Carolina, South Carolina and Georgia, and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Within Capital Electric, we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Key Responsibilities

• Conduct power quality studies using monitoring equipment to diagnose voltage irregularities, harmonics, load issues, and equipment performance problems.
• Perform infrared (IR) thermal scans of electrical equipment to identify hot spots, loose connections, and failure risks.
• Carry out air leak detection surveys in industrial and commercial facilities to support energy-reduction initiatives.
• Document findings, prepare detailed service reports, and communicate results to customers and internal teams.
• Work closely with sales, operations, and supplier partners to support corrective actions and follow‑up recommendations.
• Maintain service equipment, ensure calibration accuracy, and follow all safety protocols and facility requirements.
• Travel to customer locations across the region as needed and maintain job scheduling.

Qualifications

• Experience with electrical testing, preventive maintenance, industrial service work, or facility inspections.
• Knowledge of electrical systems, distribution equipment, and safety practices.
• Familiarity with power quality analyzers, infrared cameras, or ultrasonic leak detection tools (training provided if needed).
• Strong diagnostic skills and ability to interpret field data.
• Excellent communication and customer‑service skills.
• Ability to work independently in industrial and commercial environments.
• Valid driver's license and clean driving record.

Preferred Certifications (Not Required)

• Level I or II Infrared Thermography Certification (e.g., ITC, ASNT).
• Electrical or mechanical maintenance certifications.
• OSHA 10 or OSHA 30.

Location

• This role may be based remotely or in a regional office, with travel required to meet partners and attend industry events. Territory will include Pennsylvania, Maryland, West Virginia and Virginia.

Salary

$80,000 to $110,000 per year

What We Offer You

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder
• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Assistance Program (EAP)

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re "Powering Progress for Future Generations."

LinkedIn: https://www.linkedin.com/company/capitalelectric/

Facebook: https://www.facebook.com/CapitalElecSply/

Learn more at https://www.capitalelectricsupply.com/about

Capital Electric is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [e-mail].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.