Service Technician

AmeriServe: Commercial Kitchen and HVAC/R Solutions; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Health, dental, and vision insurance

Retirement plan with company match

Company vehicle and tools provided

Ongoing training and professional development opportunities

Job summary

Join AmeriServe: Commercial Kitchen and HVAC/R Solutions as a Service Technician in Charlotte, NC. In this role, you'll repair and maintain commercial kitchen equipment for top-tier clients.

The ideal candidate has 2-5 years of experience, strong customer service skills, and a commitment to safety. Benefits include competitive salary, health insurance, retirement plans, and ongoing training opportunities.

Qualifications

• Minimum of 2-5 years experience in repairing and maintaining commercial kitchen equipment.
• Ability to lift up to 55 pounds.
• Must have a valid driver's license with a clean driving record.

Responsibilities

• Diagnose, repair, and maintain various commercial kitchen equipment.
• Oversee network services and troubleshoot issues timely.
• Maintain customer relationships according to company guidelines.

Skills

Troubleshooting

Customer Service

Mechanical aptitude

Communication skills

Education

High school diploma or GED

Relevant certifications (EPA 608, CFESA)

Tools

Microsoft Office

Job description

Overview

Join the Ameriserve Team as a Service Technician – Where Every Day is a New Challenge! Are you ready to roll up your sleeves and make a real impact in the world of commercial kitchen repair? At Ameriserve, we’re seeking a skilled and motivated Service Technician to join our growing team. If you’re passionate about troubleshooting, solving complex problems, and keeping kitchen equipment running smoothly for top-tier restaurants, hotels, and more, we want to hear from you! The ideal candidate is prompt and reliable, has superior support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.

Company Overview: We are an excellent-oriented company that proudly serves Alabama, Georgia, Tennessee, the Carolina's, and Florida area with over 30 years of combined experience. We are a business that provides exceptional quality in the commercial/industrial in HVAC, Refrigeration, Commercial Kitchen Equipment repairs, installation, and maintenance. Ameriserve is on a mission to lead the industry by investing in technicians and owner-operators with expertise and character. We are best in class equipped with industry leading technology, training, training and safety standards. We go above and beyond with proactive, step-above service.

Benefits

• Competitive salary and performance-based bonuses
• Salary range is based on technical knowledge and years of experience
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays
• Company vehicle and tools provided
• Ongoing training and professional development opportunities

Job Overview

We are seeking a skilled and motivated Service Technician to join our team. The ideal candidate will have extensive experience in repairing and maintaining commercial kitchen equipment, excellent troubleshooting skills, and a strong commitment to providing exceptional customer service. This role involves diagnosing, repairing, and servicing a variety of commercial kitchen appliances and systems to ensure optimal functionality and compliance with industry standards.

Responsibilities

• Equipment Repair and Maintenance: Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, walk in coolers/freezers, dish machines, fryers, mixers, tilt skillets, and HVAC systems
• Support the client: Oversee all network services and perform tests on equipment and circuits. Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free
• Customer Service: Maintain relationships with customers and follow company guidelines
• Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas related issues with commercial kitchen equipment

Requirements

• High school diploma or GED required; bachelor’s degree or certification preferred
• Experience a minimum of 2-5 years in repairing and maintaining commercial kitchen equipment
• Ability to build strong relationships with the customer and display excellent communication skills
• Ability to manage your workflow in a timely and consistent manner
• Ability to lift to 55 pounds
• Problem-solving skills and mechanical aptitude
• Preferred relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Associate) in gas, electrical, steam, refrigeration, or electrical
• Must have a valid driver’s license with a clean driving record as outlined with our company policy
• Must be able to pass a satisfactory background and drug screening
• Computer skills including Microsoft Office
• Knowledgeable about all safety requirements

Physical Requirements

• Ability to lift and carry up to 50 to 75 pounds; frequently lift and/or move up to 100 pounds with assistance and heavy lift equipment
• Comfortable working in various environments, including confined spaces and heights
• Ability to stand, walk, and bend for extended periods and climb up and down ladders
• Extensive daily travel to work site locations
• Exposure to electrical, steam, and high heat units that require extreme caution and safety equipment

Ameriserve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.