Service Technician

Andritz; Canton Charter Township (MI); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company that shapes the future of the engineering industry! This role offers the chance to work hands-on with Schuler equipment, providing on-site troubleshooting and repairs. You'll build strong customer relationships while applying your mechanical and hydraulic expertise. If you have a passion for problem-solving and enjoy working in a dynamic environment, this position is perfect for you. With 100% travel across the US, Canada, and Mexico, you will experience diverse challenges and opportunities to grow your skills. Embrace the freedom to shape your future while contributing to innovative engineering solutions.

Qualifications

• 2-5 years of experience in mechanical, electrical, and hydraulic systems.
• Ability to read blueprints and perform troubleshooting.

Responsibilities

• Assist customers with on-site troubleshooting and repair of Schuler equipment.
• Perform preventative maintenance inspections and document findings.

Skills

Mechanical Systems

Hydraulic Systems

Electrical Systems

Troubleshooting

Preventative Maintenance

Blueprint Reading

Customer Service

Presentation Skills

Education

High School Diploma

Associates Degree

Journeyman Certification

Tools

Microsoft Office (Excel, Outlook, PowerPoint)

Job description

Forming your future

As SCHULER Group, we shape the future of an entire industry. As an employer, we give you the chance to shape your own future. You experience freedom and stand on solid ground. Together we transform engineering in the digital age - and develop your future. At SCHULER.

What We Offer:

1. Assist customers with on-site troubleshooting and repair of existing Schuler equipment or the assembly and startup of new Schuler presses, as well as customer training. Establish a solid relationship with customers and provide a point of contact for technical support within the company. Apply mechanical and hydraulic knowledge to test, troubleshoot and repair systems and equipment. Read prints, drawings and schematics and perform basic calculations. Support service sales by identifying and presenting various products, parts, and services as defined by group objectives. Maintain and develop strong customer relationships to ensure positive customer service satisfaction measurements.
2. Repair or assemble Schuler products and equipment and various assemblies of parts of various types and sizes. Perform mechanical, assembly, hydraulic and pneumatic assembly and test functions.
3. Maintain familiarity with general machine assembly, including fluid technology, via training at SIC or at other Schuler operations.
4. Assemble via drawings, specifications, bill of materials and through written and verbal instruction.
5. Develop knowledge of Schuler Standards and Schuler Service Manual formats.
6. Assist Schuler affiliates in determining required repair or spare parts at customers.
7. Perform and document Press Preventative Maintenance Inspections and help develop PM protocols as required.
8. Submit field reports and/or documents as required by the Field Operations Manager in a timely manner.
9. Report any perceived unsafe operating condition on Schuler Presses in operation.
10. Act responsibly and strive to cooperate with others to solve common tasks in the field.

What We Are Looking For:

1. High school diploma or equivalent required. Associates degree preferred.
2. Journeyman certification preferred.
3. At least 2-5 years of related experience required.
4. Experience with mechanical, electrical, and hydraulic systems required.
5. (Heavy) Machine building experience required.
6. Preventative maintenance and machine troubleshooting experience.
7. Able to read blueprints, drawings, and schematics.
8. Able to facilitate discussions and give presentations with highly technical content.
9. Valid Passport and Driver’s License.
10. Willingness to travel in the US, Canada, and Mexico. This position is considered 100% travel.
11. Personal flexibility with work hours.
12. Reliable and friendly appearance with our customers.
13. Proficient user of Microsoft Office (Excel, Outlook, and PowerPoint).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.