Service Technician

Zimmer Biomet; Boise (ID); On-site; USD 55,000 - 60,000; Full time

Job summary

Zimmer Biomet is seeking a technician to repair and troubleshoot electro‑mechanical medical devices in Boise, Idaho. The role involves diagnosing malfunctions, performing tests, and repairing components to ensure proper device operation.

You will document results, train others, and communicate repair details to customers. A high school diploma with at least 2 years of hands-on electronics experience is required, along with strong attention to detail.

Qualifications

• HSD or equivalent (high school diploma or equivalently) and 2+ years of troubleshooting experience with basic electronic test equipment.
• Detail oriented with the ability to read and follow detailed procedures.
• Proven ability to meet workmanship standards with soldering, hand tools and testing equipment.
• Ability to document test results and maintain device history files.

Responsibilities

• Diagnose malfunctions, perform tests, and follow technical manuals to ensure proper functioning of equipment.
• Troubleshoot and replace faulty materials.
• Repair manufacturing machines and Medical Devices using hand tools and testing equipment.
• Learn software used to document customer repairs and maintain device history files.
• Communicate repairs in customer letters and provide basic technical support by phone.

Skills

Electronic test equipment

Multimeters

Oscilloscopes

Power supplies

Communication skills

Time management

Education

High School Diploma

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

• Primary responsibility to repair and troubleshoot medical electro-mechanical products and equipment. Will at times be required to deal directly with products customers.

How You'll Create Impact

• Diagnose malfunctions, perform tests, and follow technical manuals to ensure proper functioning of equipment.
• Troubleshoot and replace faulty materials.
• Use hand tools and testing equipment to repair manufacturing machines and Medical Devices.
• Understanding computer programs and learning the use of software used to document customer repairs. Ability to learn to maintain accurate device history files in approved systems.
• Communicate the repair performed in customer letters and provide basic technical support with customers on the phone.

What Makes You Stand Out

• Understand responsibility to the medical profession and follow GMP’s and FDA laws and regulations.
• Must be detail oriented, able to read, understand and follow detailed procedures.
• Must have proven ability to meet workmanship standards relative to soldering techniques, use of hand tools and test equipment.
• Must be able to train technicians in the performance of repairs associated within the department.
• Ability to read, analyze and interpret test data and recognize discrepancies.
• Ability to document test results.
• Must have component level troubleshooting skills.
• Must be self-motivated and have strong prioritizing and time management skills.
• Must have excellent communication skills.
• Physical Demands: ability to move/lift/rearrange heavy items up to 50 lb; standing for extended period, crouching, kneeling etc.

Your Background

• HSD (or equivalent) and 2+ years of experience troubleshooting using basic electronic test equipment, multimeters, oscilloscopes, and power supplies. Equivalent combination of education and experience will be considered.

This roles annual salary expectation is set at $55,000.- $60,000 + annual bonus

Travel Expectations

Up to 10%

EOE/M/F/Vet/Disability