Service Technician

Hoffman Building Technologies, Inc.; Atlanta (GA); On-site; USD 30,000 - 48,000; Full time

Job summary

Hoffman Building Technologies, Inc. is seeking a Service Technician in the Atlanta area to maintain, repair, and troubleshoot building automation systems on-site at commercial and industrial facilities.

You will diagnose issues, perform preventive maintenance, and document all work according to company standards. You will collaborate with project teams, communicate findings to customers, and ensure systems operate safely and reliably while adhering to safety protocols.

Qualifications

• Strong maintenance and repair skills on BAS and HVAC control systems.
• Proficient troubleshooting to diagnose field issues and implement fixes.
• Experience in field service with on-site visits and reporting.
• Clear customer communication and ability to manage expectations.
• Ability to read wiring diagrams and system schematics.

Responsibilities

• Diagnose and repair BAS and HVAC control systems on-site.
• Perform preventive maintenance and document work per company standards.
• Respond to field service calls and troubleshoot system issues.
• Collaborate with project teams and explain findings to customers.
• Ensure systems operate safely, efficiently, and reliably; follow safety protocols.
• Occasional after-hours support and ongoing BAS technology learning.

Skills

Maintenance knowledge

Troubleshooting

Field service experience

Customer service

Electrical & mechanical basics

Reading schematics

Safety awareness

Travel readiness

Education

High school diploma or equivalent

Technical trade school / associate degree / certifications

Job description

Company Description

Hoffman Building Technologies is a 100% employee-owned Building Automation Systems (BAS) and systems integration specialist that evolved from the controls division of Hoffman & Hoffman, a leader in high-quality HVAC products since 1947. The company designs, installs, commissions, and services intelligent automation solutions and control systems for mission-critical environments. Its expertise spans healthcare, data centers, education, laboratories, pharmaceutical and life sciences, and other industrial manufacturing facilities. More than 1,500 buildings across the United States, UK, Europe, South America, and Singapore operate on technology delivered by Hoffman Building Technologies, offering team members exposure to complex and innovative projects. Employee ownership fosters a collaborative culture where individuals can directly influence company success and customer outcomes.

Role Description

The Service Technician is a full-time, on-site role based in the Atlanta Metropolitan Area. This role is responsible for performing maintenance, repair, and troubleshooting on building automation and control systems in a variety of commercial and industrial facilities. Day-to-day activities include diagnosing system issues, completing field service calls, executing preventive maintenance tasks, and documenting all work performed in accordance with company standards. The Service Technician collaborates with project teams, works closely with customers to explain findings and solutions, and ensures systems operate efficiently, safely, and reliably. The role also involves occasional after-hours support, adherence to safety protocols, and continuous learning on evolving BAS technologies.

Qualifications

• Strong maintenance and repair skills, including routine Maintenance for building automation and HVAC-related control systems.
• Demonstrated Troubleshooting abilities to diagnose and resolve technical issues in field environments.
• Experience in Field Service work, including on-site visits, system checks, and accurate service reporting.
• Effective Customer Service skills to communicate clearly, manage expectations, and build long-term client relationships.
• Basic understanding of electrical and mechanical systems; familiarity with BAS, HVAC controls, or industrial automation is preferred.
• Ability to read and interpret technical documentation, wiring diagrams, and system schematics.
• Comfort working in mission-critical environments such as healthcare, data centers, or laboratories, with a strong focus on safety and reliability.
• Valid driver’s license and ability to travel within the Atlanta Metropolitan Area to customer sites.
• High school diploma or equivalent required; technical trade school, associate degree, or relevant certifications (e.g., HVAC, controls, or electronics) are beneficial.
• Capacity to work independently, manage time effectively, and collaborate with cross-functional teams.