Service Technician

EcoShield Pest Solutions; Atlanta (GA); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Paid sick time

Paid vacation

10 company-paid holidays

Medical, dental, vision benefits

401(k) with match

Employee Assistance Program (EAP)

Discounted pest control services

Job summary

EcoShield Pest Solutions in Atlanta, GA is seeking a Service Technician to deliver exceptional pest control service during scheduled appointments, inspecting for activity and applying treatments while building lasting customer relationships.

The role emphasizes safety, accurate records, and clear communication with customers and the office; prior customer service is valued, and full benefits are provided, with weekly pay.

Qualifications

• 1+ years of customer service experience.
• Must be 21 years of age or older.
• Valid driver’s license with 3+ years of driving history.
• State-required pest control training/licensing provided.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and PPE.
• Inspect properties for signs of pest activity and recommend solutions.
• Explain treatments, answer questions, maintain service records, and communicate with the office.

Skills

Customer service

Driver's license

Safety conscious

Education

Pest control licensing

State-required training

Job description

3916 Tradeport Blvd Suite 1003 Atlanta, Georgia 30354

Position Summary

The Service Technician delivers exceptional customer service during scheduled maintenance appointments by inspecting for pest activity, providing effective treatment solutions, and building lasting customer relationships. This role helps ensure customer satisfaction through proactive communication, attention to detail, and consistent service excellence.

Responsibilities

• Perform interior and exterior pest control treatments using approved products and methods while following all safety guidelines and PPE requirements.
• Inspect properties for signs of pest activity, identify treatment needs, and recommend appropriate solutions to address customer concerns.
• Provide exceptional customer service by explaining treatments, answering questions, maintaining accurate service records, and communicating with the office as needed.
• Maintain company equipment, inventory, and vehicles to ensure operational readiness and service quality.
• Follow company policies, regulatory requirements, and safety standards while utilizing technology to manage appointments and service documentation.

Qualifications And Requirements

• 1+ years of customer service experience, preferred.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history as driving a company vehicle is an essential function of the role.
• Earn and maintain state-required training and pest control licensing if applicable (provided).

Why Work for EcoShield Pest Solutions?

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest-growing pest control companies in the country! Our mission is to create the world’s happiest family, and our purpose is to spread happiness. We do this by delivering exceptional experiences to our customers, employees, partners, and communities—treating everyone like family.

EcoShield Pest Solutions is proud to offer competitive pay and full benefits!

• Weekly Pay – get paid every Friday!
• Paid sick and vacation time along with 10 company-paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends

This position offers an hourly base pay of $17.00, plus additional compensation opportunities. Please note that actual earning beyond base pay will vary based on sales.

Physical Demands And Working Requirements

• Capable of regularly lifting up to 50 pounds, with occasional heavier lifting.
• Requires clear vision for both close and distant tasks, with adjustable focus.
• Must be able to stand for long periods, perform physical tasks, and manage repetitive motions.
• Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required.
• Moderate noise level in the work environment.
• Potential exposure to pests, mold, allergens, and structural hazards; safety gear required.

The above statements are meant to outline the general nature and scope of work performed by employees in this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required for this position.

EEO Statement:

The Shield Co. Management, LLC is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA):

The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA): The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.