Service Technician

TriMark USA; Atlanta (GA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision benefits from

401(k) with company match

Paid time off and holidays

Company vehicle

Company cell phone

Overtime opportunities

Tuition reimbursement for additional培训

Job summary

TriMark USA, the country’s largest provider of design services, equipment, and supplies to the foodservice industry, seeks a Service Technician – Hot side in Atlanta, GA. You will diagnose, repair, and maintain commercial cooking equipment across customer facilities to ensure reliability and food safety.

Ideal candidates have 1–2+ years’ experience, strong knowledge of gas/electrical/mechanical systems, and ability to work in high-temperature environments.

Qualifications

• 1-2+ years of experience servicing commercial cooking equipment (hot side).
• Strong unders­tanding of gas systems, electrical components, and mechanical systems.
• Ability to read wiring diagrams and service manuals.
• Valid driver’s license with clean driving record.
• Ability to lift 75+ pounds and work in confined or high-temperature environments.

Responsibilities

• Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens.
• Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools.
• Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices.
• Ensure compliance with manufacturer specifications and safety standards.
• Perform routine preventative maintenance to extend equipment life and reduce downtime.
• Calibrate temperature controls and test safety mechanisms.
• Provide professional, on-site customer support.
• Clearly explain repair findings, recommendations, and preventative measures.
• Complete service documentation accurately and in a timely manner.
• Maintain strong relationships with clients and internal dispatch teams.
• Follow all OSHA, local, and company safety standards.

Skills

Technical troubleshooting

Customer service orientation

Accountability

Team collaboration

Time management

Safety awareness

Independent work

Education

CFESA certification

Tools

Wiring diagrams

Diagnostic tools

Job description

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

• Competitive compensation
• Portal to portal pay
• Overtime opportunities
• Company vehicle
• Company credit card for all travel expenses
• Company cell phone
• Medical, dental, vision benefits from Day One!
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training
• Tuition reimbursement for additional certifications
• Career progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager roles

Position Summary

• The Service Technician reports to the Service Manager
• Located in Atlanta, GA
• Field Based - Full Time

TriMark USA is seeking a skilled and customer-focused Service Technician – Hot side to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial cooking equipment within customer facilities. This role ensures equipment reliability, food safety, and operational continuity for restaurants, healthcare facilities, hospitality, education, and other foodservice operations supported by TriMark USA.

Essential Functions & Key Responsibilities

• Troubleshoot and repair gas and electric cooking equipment including ranges, ovens, griddles, fryers, broilers, steamers, kettles, and combi ovens
• Diagnose electrical, mechanical, and gas-related issues using schematics and diagnostic tools
• Replace defective components such as thermostats, gas valves, heating elements, ignition systems, control boards, and safety devices
• Ensure compliance with manufacturer specifications and safety standards
• Perform routine preventative maintenance to extend equipment life and reduce downtime
• Calibrate temperature controls and test safety mechanisms
• Provide professional, on-site customer support
• Clearly explain repair findings, recommendations, and preventative measures
• Complete service documentation accurately and in a timely manner
• Maintain strong relationships with clients and internal dispatch teams
• Follow all OSHA, local, and company safety standards
• Ensure job sites are clean and safe before departure

Required Qualifications

• 1-2+ years of experience servicing commercial cooking equipment (hot side)
• Strong understanding of gas systems, electrical components, and mechanical systems
• Ability to read wiring diagrams and service manuals
• Valid driver’s license with clean driving record
• Ability to lift 75+ pounds and work in confined or high-temperature environments

Preferred Qualifications

• CFESA certification
• Factory training on major hot-side manufacturers
• Basic refrigeration equipment knowledge (a plus)
• Experience in foodservice, hospitality, or institutional environments

Core Competencies

• Technical troubleshooting expertise
• Strong customer service orientation
• Accountability and ownership
• Team collaboration
• Time management and route efficiency
• Attention to detail and safety awareness
• Ability to work independently with minimal supervision

#MKIndeed

Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.

In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact [e-mail].