Service Technician

Laphcc; Alaska; On-site; USD 48,000 - 62,000; Full time

Job summary

Extreme Heating And Air Inc is seeking a dedicated Service Technician to perform maintenance, diagnose issues, and install HVAC systems in Eagle River, AK. You will deliver excellent customer service, educate customers on operation, and maintain detailed service records.

The role requires at least 2 years of HVAC experience, a valid driver’s license, and strong problem-solving and communication skills. Flexibility for on-call shifts and teamwork are essential components of this position.

Qualifications

• Minimum 2 years of HVAC service and repair experience.
• Valid driver's license with a clean driving record.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Willingness to work flexible hours and on-call shifts as needed.

Responsibilities

• Perform routine maintenance and repairs on heating and cooling systems.
• Diagnose and troubleshoot HVAC system issues effectively.
• Install new heating and air conditioning equipment as needed.
• Provide excellent customer service and educate clients on system operation.
• Maintain accurate records of service calls and repairs.
• Work collaboratively with team members to ensure efficient operations.
• Adhere to safety protocols and company policies at all times.
• Stay updated on industry trends and advancements in HVAC technology.

Skills

Troubleshooting

Customer service

Communication

Teamwork

Independent work

On-call readiness

Education

High school diploma or equivalent

HVAC certification preferred

Job description

About the Role:

Join Extreme Heating And Air Inc as a Service Technician and become a key player in delivering top-notch HVAC solutions in Eagle River, AK. We are looking for passionate individuals who thrive in a dynamic environment and are committed to providing exceptional service to our valued customers.

• Perform routine maintenance and repairs on heating and cooling systems.
• Diagnose and troubleshoot HVAC system issues effectively.
• Install new heating and air conditioning equipment as needed.
• Provide excellent customer service and educate clients on system operation.
• Maintain accurate records of service calls and repairs.
• Work collaboratively with team members to ensure efficient operations.
• Adhere to safety protocols and company policies at all times.
• Stay updated on industry trends and advancements in HVAC technology.

Requirements:

• High school diploma or equivalent; HVAC certification preferred.
• Minimum of 2 years of experience in HVAC service and repair.
• Valid driver's license with a clean driving record.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Knowledge of local HVAC codes and regulations.
• Willingness to work flexible hours and on-call shifts as needed.

About Us:

Extreme Heating And Air Inc has been serving the Eagle River community for over a decade, earning a reputation for reliability and excellence. Our customers love us for our commitment to quality and our friendly, knowledgeable staff, while our employees appreciate our supportive work environment and opportunities for growth.