Service Technical Support - Entry

eTeam

Roseville (CA)

On-site

USD 28,929 - 31,946

Full time

14 days+

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Job summary

A leading company is seeking a Service Technical Support technician for a 2-year contract in Roseville, CA. This entry-level position involves testing and calibrating electronic instruments while ensuring customer satisfaction. Candidates should have mechanical competence and communication skills, with prior experience beneficial but not mandatory.

Qualifications

Prior experience in calibration and repair of electronic test equipment preferred.
Knowledge of PMEL strongly desired.
Demonstrates electronic and mechanical competence.

Responsibilities

Testing, calibrating, assembling, and disassembling electronic instruments.
Ensure customer satisfaction through effective communication.
Perform adjustments and escalate complex repairs.

Skills

Communication

Organizational Skills

Mechanical Competence

Education

Specialized training or certification

Military experience

Tools

Automated calibration software platforms

MS Windows/Office

Job description

1 day ago Be among the first 25 applicants

This range is provided by eTeam. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$21.00/hr - $23.19/hr

Job Title: Service Technical Support - Entry
Location: Roseville, CA
Duration: 2 years

Pay Rate: $23.19

1st shift:

Description:
This electronic service technician candidate will support Client manufactured test equipment. Specific duties include: Testing, calibrating, assembling, and disassembling of electronic instrument products to maintain functionality and accuracy. The candidate will be responsible for internal and external customer satisfaction through effective communication, innovation, and direct application of technical skills. Working within the designated area of expertise, the candidate will clarify, analyze, develop, and implement actions and solutions while supporting field staff and customers. This position requires calibration and repair knowledge of a wide variety of client equipment.

Requirements:
Prior experience is strongly preferred. Applicant should have related experience in the calibration and repair of electronic test equipment.
This position requires some education, specialized training/certification, or Military experience.
Experience using automated calibration software platforms (STE, PC Based, METCAL, TME etc) is a plus. Strong PC (MS Windows/Office) skills are a must.
PMEL experience strongly desired.
Requires excellent communication and organizational skills.
Demonstrates electronic and mechanical competence.
Works with clearly defined objectives on customer service assignments that may be repetitive in nature.
Solves technical problems of limited scope and complexity.
Performs adjustments, calibrations and basic repairs.
Escalates more difficult repairs to experienced technicians.
Exhibits the ability to build and maintain professional relationships with wide range of people.
Adheres to the highest standards of business ethics.
Provides consistent, solid contribution to team and service center delivery goals.