Service Tech Trainee-Mercedes-Benz Grapevine

Avondale Dealerships; Grapevine (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Life insurance (company paid)

401K retirement plan

Paid holidays/vacation/PTO

Relocation assistance

Job summary

Avondale Mercedes-Benz Grapevine is seeking automotive technicians to join our team. The role emphasizes operating vehicles, participating in ongoing training toward Certification, and upholding dealership policies for client vehicle care.

The successful candidate will examine vehicles with guidance from a Team Leader, plan procedures, and engage in CCR processes to ensure client satisfaction. Regular attendance at weekly department meetings is expected.

Qualifications

• High school diploma or GED is required.
• Minimum one year dealership experience.

Responsibilities

• Must be able to drive and operate vehicle.
• Performs the procedures with the assistance of Team Leader while training toward Certification.
• Examines vehicle and discusses with the Team Leader the nature and extent of damage or malfunction.
• Plans work procedure in cooperation with the Team Leader.
• Maintains strict adherence to dealership policy on client vehicle care and operation.
• Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction.
• Knows and understands the Avondale Dealerships and Information Security Policy, and adhere to its requirements.
• Attends weekly department meetings.

Education

High school diploma or GED

Job description

For over 35 years, Avondale Group has grown to become one of the most respected family-owned automotive groups in the world. We pride ourselves on creating an elevated client experience from purchase, to service, to collision repair, to subscription and beyond. The sincere and endless commitment to our employees drives our success and the inclusive culture makes Avondale Mercedes-Benz Grapevine a truly special place!

We feel honored that we attract, nurture, respect and retain the most talented people in the industry! We do so by providing a world-class, high-quality work environment where productivity, innovation, and personal and professional growth lead to success and lasting, meaningful relationships. It would be our sincere pleasure to show you this, first-hand.

EXCELLENT MEDICAL INSURANCE AND LIFE BENEFITS FOR YOU AND YOUR FAMILY!

• Your Choice of Medical Plans (we reduced employee healthcare expense through our self-insured plans for our employees and their families for 2024)
• Dental
• Vision
• FREE Company Paid Life Insurance
• FREE Employee Assistance Program Support for all employees
• 401K Retirement Plan
• Paid Holidays/Vacation/Paid Time Off

We Happily Offer Relocation Expenses to Qualified Out of Area Candidates

Avondale is proud to represent Mercedes-Benz, Sprinter Commercial Vehicles, Porsche, Aston Martin, Bentley, Rolls Royce, McLaren, Maserati and Koenigsegg.

Avondale Mercedes-Benz Grapevine technicians are the lifeline of our business, and we are honored to say that we provide them with unrivaled facilities to work in. Technicians will benefit from massive parts departments, vehicles that are parked and remain under Inclement Weather Tent Structures, and support from a variety of leaders in our departments. We gladly pay for the ongoing training and advancement of our technicians and reward them financially and with excellent benefits. They will also have the opportunity to work on some of the most intriguing brands and vehicles in the world while having the following responsibilities.

• Must be able to drive and operate vehicle.
• Performs the procedures with the assistance of Team Leader while training toward Certification (See Technician Job Description).
• Examines vehicle and discusses with the Team Leader the nature and extent of damage or malfunction.
• Plans work procedure in cooperation with the Team Leader.
• Maintains strict adherence to dealership policy on client vehicle care and operation.
• Knows and understands the Client Concern Resolution (CCR) process, and utilize the program to achieve client satisfaction.
• Knows and understands the Avondale Dealerships and Information Security Policy, and adhere to its requirements.
• Attends weekly department meetings.

EDUCATION And/or EXPERIENCE

High school diploma or general education degree (GED); and minimum one year dealership experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Operator's Driver's License; State Inspection License.

PHYSICAL DEMANDS

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.