Service Tech Residential UGI

HomeServe USA; Lancaster (Lancaster County); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician to ensure the proper operation of heating and air conditioning systems in residential settings. This role involves diagnosing malfunctions, performing repairs, and managing repair costs while maintaining tools and inventory. The ideal candidate will possess strong HVAC experience, an EPA Certification, and a commitment to safety and customer satisfaction. Join a company that values diversity and fosters a rewarding career environment, where your contributions will make a meaningful impact on the lives of millions of customers.

Qualifications

• Strong HVAC experience in residential areas, EPA Certification preferred.
• Ability to read, write, and speak English is required.

Responsibilities

• Diagnose HVAC system malfunctions and identify repair needs.
• Repair heating and air conditioning systems and manage inventory.
• Respond to emergency situations to resolve safety concerns.

Skills

HVAC experience

EPA Certification

English proficiency

Electrical schematics interpretation

Data entry

Education

High School Diploma or GED

Job description

Join to apply for the Service Tech Residential UGI role at HomeServe USA.

HomeServe USA is a Great Place to Work, certified for the last four years, prioritizing people, customers, and diversity. We serve 5 million customers with home repair needs and partner with over 1,000 municipal and utility companies. We foster a rewarding and inclusive career environment for nearly 3,000 employees.

Position Overview

The Service Technician ensures the proper operation of customers' heating and air conditioning systems in residential settings. Responsibilities include diagnosing malfunctions, repairing or replacing systems and components, managing repair costs, maintaining tools and inventory, and responding to emergency safety concerns.

Responsibilities

• Coordinate with dispatch and management to ensure timely completion of work orders.
• Diagnose HVAC system malfunctions and identify repair needs.
• Repair heating and air conditioning systems and related equipment.
• Manage repair costs and inventory effectively.
• Perform renovation and preventive maintenance on HVAC systems.
• Respond to emergency situations to resolve safety concerns.

Job Requirements

• High School Diploma or GED required.
• Preferred: Strong HVAC experience in residential areas, EPA Certification (1-3 years preferred).
• Ability to read, write, and speak English.
• Valid Driver’s License.
• Ability to interpret electrical schematics.
• Experience with residential and light commercial HVAC and plumbing systems.
• Proficient with electronic equipment and data entry.

Physical Requirements

Must meet physical demands such as lifting up to 15 pounds, using hands and fingers for tasks, and vision abilities. Reasonable accommodations available.

What We Are Looking For

We seek individuals who care about their work, communicate honestly, engage actively, are committed to growth, take ownership, and collaborate effectively. We value innovative problem-solvers who strive for continuous improvement.

This description provides general guidelines and is not exhaustive. Additional duties may be assigned.

HomeServe USA is an equal opportunity employer.