Service Tech III - CRFES

TDIndustries; Austin (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

TDIndustries, Inc. is seeking a Service Technician IV – CRFES in Austin, TX. This lead role provides technical guidance, on-the-job training, and frontline support for a team of service technicians, focusing on troubleshooting, diagnosing, and maintaining commercial cooking, refrigeration, and HVAC equipment.

You will manage advanced controls, read complex schematics, and coordinate with subcontractors while upholding industry standards and safety policies across multiple projects.

Qualifications

• Experience troubleshooting, diagnosing, and repairing complex refrigeration & HVAC systems.
• Ability to read complex schematics and blueprints.
• Strong communication and leadership skills for frontline technician support.

Responsibilities

• Troubleshoot, diagnose, and repair commercial refrigeration, cooking, and HVAC equipment.
• Lead and provide frontline technical support to service technicians.
• Coordinate subcontractors and training sessions for team performance.
• Review contract specs and assist with installation plans.

Skills

Advanced controls installations

Programming

Troubleshooting

Repair

Lead / team guidance

Education

High School Diploma or GED

Two-year technical degree

Job description

Job Summary

The Service Technician IV – CRFES serves as a lead and front-line resource to other service technicians by providing technical support, guidance, and on-the-job training. This role is responsible for troubleshooting, diagnosing, repairing, and maintaining commercial cooking, refrigeration, and HVAC equipment, including both hot-side and cold-side systems. Ensures all work is performed to industry standards and supports operational excellence across commercial and industrial environments.

Essential Duties

• Manages advanced controls installations, programming, troubleshooting, and repair with precision and expertise.
• Expertly diagnoses and optimizes the performance of a wide range of refrigeration and HVAC systems, including ice machines, coolers, freezers, and industrial equipment up to 20 tons.
• Performs disassembly and reassembly of industrial or commercial cooking, refrigeration and/or HVAC equipment to perform troubleshooting and planned maintenance as indicated in the service agreement.
• Leads and provides frontline technical support to service technicians, ensuring smooth operations and high-quality service delivery.
• Efficiently coordinates subcontractors, conducts training sessions, and offers guidance to technicians for enhanced team performance.
• Coordinates multi-tech jobs, and accomplishes multiple tasks on multiple projects with minimal impact, if any, between projects.
• Reviews job contract specifications and assists with installation plan.
• Coordinates work so it aligns with the project and start-up schedule.
• Completes service contracts, quoted projects and demand service calls as directed.
• Develops long-term relationships with customers and explains work performed to the customer's satisfaction.
• Communicates and documents project status to all project stakeholders.
• Safely drives a motor vehicle and trailer, follows requirements of company vehicle driving policy and adheres to all company safety requirements. Maintains required registrations, professional licenses and/or certifications as required by the position.
• Maintains equipment, tools, and inventory stock on service vehicle.

Minimum Requirements

• Minimum of 7 years of hands-on experience as a Commercial Refrigeration & Restaurant Service Technician.
• High School Diploma or GED required.
• Two-year technical degree in related field is preferred.
• Mandatory possession of all necessary registrations, professional licenses, and certifications pertinent to the role.
• Ability to troubleshoot, diagnose, and repair:
  • Ice Machines,
  • Reach-in & Walk-In Coolers
  • Reach-In & Walk-In Freezers
  • Make Line
  • Supermarket Cases and Supermarket Racks
• Must have advanced knowledge of service processes, techniques and codes.
• Proficient in reading complex schematics and blue prints.
• Performs as a self-managed individual.
• Demonstrates a professional demeanor, exceptional interpersonal skills, and proficient written and verbal communication abilities.
• Demonstrates strong business ethics at all times.

Grow Your Career with TDIndustries

Founded in 1946, TDIndustries is a premier, employee-owned Mechanical, Electrical, and Plumbing (MEP) company delivering full-lifecycle building solutions—from design and construction to service and facilities maintenance. We power critical environments like hospitals, schools, data centers, stadiums, and commercial buildings across Texas and the Southwest.

Our Partners (employees) are the core of our success. As an employee-owned company, you have a voice, a stake, and a clear path to grow. Recognized by FORTUNE Magazine as a "100 Best Company to Work For," we invest in top training, career development, and a culture built on trust and servant leadership.

Join a growing team where your skills matter, and your future is built to last.

At TDIndustries, we believe opportunity should be built — and shared — by all. Whether you work with tools or technology, in the field or the office, we hire and grow people based on skill, potential, and integrity — never labels. We value the diverse paths that bring people to our team and welcome Partners of all backgrounds, including differences in race, color, religion, sex, gender identity or expression, sexual orientation, age, ability, military service, and more. What matters most is how we work together to build excellence.