Service Tech I - PHC

Lincare; Reno (NV); On-site; USD 35,000 - 48,000; Full time

Job summary

Lincare seeks a Service Tech I (driver) to deliver ordered pharmaceuticals, supplies, HME, and oxygen to patients’ homes, ensuring accuracy and timeliness. You will handle documentation, safety checks, and patient education.

Role includes basic warehouse duties, route planning, and vehicle maintenance per safety policies. Strong customer service is essential for patient satisfaction.

Responsibilities

• May complete appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies
• Performs equipment setup, orientation, and demonstration of the safe operation and use of HME
• Assists in general warehouse duties such as but not limited to stocking, rotating inventory, receiving, shipping, and processing equipment and supplies
• Accurately picks and/or compiles ordered supplies, medications, and equipment and obtains supervisor's crosscheck before leaving the Center
• Obtains all related documentation, patient education materials, and other required paperwork for the delivery prior to leaving the Center
• Organizes delivery routes to maximize cost-effective and timely deliveries to meet the therapy and patient schedules
• Calls patients/caregivers to schedule deliveries prior to leaving the Center
• Informs patients/caregivers if the agreed upon timeframe cannot be met
• Obtain return demonstration from the patient/caregiver to ensure adequate and safe knowledge of the ordered equipment
• Returns all required documentation for each delivery at the end of each day with a completed route sheet
• Picks up discontinued equipment and places in the "dirty area" of the vehicle after bagging and tagging the equipment dirty
• Maintains delivery vehicle in accordance to the Fleet Management Safety Program and company policies and procedures
• Assists with warehouse duties such as maintaining inventories, shipping, receiving, placing orders, cleaning equipment, and facility maintenance

Job description

The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, HME, and oxygen, making accurate and timely deliveries of all items to patients' homes.

• May complete appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies


• Performs equipment setup, orientation, and demonstration of the safe operation and use of HME


• Assists in general warehouse duties such as but not limited to stocking, rotating inventory, receiving, shipping, and processing equipment and supplies


• Accurately picks and/or compiles ordered supplies, medications, and equipment and obtains supervisor's crosscheck before leaving the Center


• Obtains all related documentation, patient education materials, and other required paperwork for the delivery prior to leaving the Center


• Organizes delivery routes to maximize cost-effective and timely deliveries to meet the therapy and patient schedules


• Calls patients/caregivers to schedule deliveries prior to leaving the Center


• Informs patients/caregivers if the agreed upon timeframe cannot be met


• Obtain return demonstration from the patient/caregiver to ensure adequate and safe knowledge of the ordered equipment


• Returns all required documentation for each delivery at the end of each day with a completed route sheet


• Picks up discontinued equipment and places in the \"dirty area\" of the vehicle after bagging and tagging the equipment dirty


• Maintains delivery vehicle in accordance to the Fleet Management Safety Program and company policies and procedures


• Assists with warehouse duties such as maintaining inventories, shipping, receiving, placing orders, cleaning equipment, and facility maintenance

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