Service Tech- Commercial

Service Experts; Cincinnati (OH); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive Pay with incentive opportunities

Paid Time Off and Company Holiday Pay

Medical, Dental, and Vision Insurance programs

401(k) Retirement Savings Plan with company matching contributions

Life Insurance and disability insurance options

World Class Training opportunities

Career Development opportunities

Job summary

A leading HVAC service provider based in Cincinnati is looking for a Service Tech III to accurately diagnose and repair commercial HVAC equipment. This role emphasizes strong customer service, requiring candidates to analyze and resolve customer concerns in commercial settings. The ideal candidate will have a high school diploma, a license in commercial HVAC, and proven experience in the field. Benefits include competitive pay, healthcare programs, and career development opportunities.

Qualifications

• Candidate must have a high school diploma or equivalent.
• License in commercial HVAC required; other plumbing or electrical licenses are a plus.
• Proven mechanical aptitude with experience in commercial HVAC.

Responsibilities

• Analyze, diagnose, and resolve customer concerns in commercial environments.
• Service commercial heating, air conditioning, ventilation, and refrigeration equipment.
• Handle customer concerns effectively while ensuring high levels of satisfaction.

Skills

Mechanical aptitude

Customer-focused service

Ability to operate necessary tools

Education

High school diploma or equivalent

Commercial HVAC License (Gasfitter 1 or 2)

Refrigeration License (313A)

Tools

HVAC Tools

Job description

Service Tech III Comm

Reports To: General Manager

Location Name: Engineering Excellence

Location Address: 5535 Canal Rd, Valley View, OH, 44125

Join the team of experts and realize your true potential! Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Job Summary

As a member of our team, you will accurately diagnose and repair problems with commercial HVAC equipment. With a strong focus on customer service and a commitment to integrity, you will communicate solutions to customers.

Key Responsibilities

• Responsible for analyzing, diagnosing, and resolving customer concerns in commercial environments.
• Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment as well as accessories.
• Perform start-ups on air conditioning as required.
• Responsible for delivery and removal of equipment needed to complete service work.
• Responsible for providing excellent service to commercial customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.
• Other duties include performing maintenance on equipment, servicing and/or cleaning IAQ products, soldering, welding, brazing, and performing minor field fabrication.

Qualifications / Skills

• The qualified candidate must have a high school diploma or equivalent.
• A license in commercial HVAC required (Gasfitter 2 or Gasfitter 1 License) with Refrigeration license (313A License) preferred.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the commercial HVAC field.
• Able to operate all necessary tools and equipment to perform various projects.
• Adept at servicing commercial heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories.
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.

Benefits

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities

Equal Opportunity & Accommodations

Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodation upon request for individuals to participate in the application and hiring process. To request an accommodation please email [e-mail]

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Consumer Services