Commercial Service Technician III

2220 Engineering Excellence National Account; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive pay with incentive opportunities

Paid time off

Medical, dental, and vision insurance

401(k) retirement savings plan

Life and disability insurance

World class training opportunities

Career development opportunities

Job summary

2220 Engineering Excellence National Account is looking for a skilled HVAC Technician in Indianapolis, Indiana. The role involves performing diagnostic and service work on commercial HVAC systems, ensuring high customer satisfaction through effective communication and services.

An ideal candidate will have a commercial HVAC license and a strong mechanical aptitude. Benefits include competitive pay, comprehensive insurance options, and opportunities for career advancement within a supportive environment.

Qualifications

• 4+ years of experience in HVAC services.
• Ability to read and interpret technical diagrams.
• Willingness to work overtime and weekends as needed.

Responsibilities

• Analyze, diagnose, and resolve customer HVAC concerns.
• Perform service and maintenance on HVAC systems.
• Deliver equipment and ensure customer satisfaction.

Skills

Commercial HVAC license

Mechanical aptitude

Customer-focused service

Tool and equipment operation

Education

High school diploma or GED

Job description

Job Overview

Under minimal supervision, performs diagnostic and service work on commercial (5+ tons) HVAC equipment and accessories. Communicates with customers to answer questions, resolve problems, and ensure complete customer satisfaction. Promotes products and services.

Key Responsibilities

• Analyze, diagnose, and resolve customer concerns in commercial environments.
• Perform service on commercial heating, air conditioning, ventilation, and refrigeration equipment and accessories.
• Perform start-ups on air conditioning as required.
• Deliver and remove equipment necessary to complete service work.
• Provide excellent service to commercial customers and sustain high levels of customer satisfaction.
• Handle customer concerns, questions, or problems effectively.
• Prepare material requisition forms to ensure proper truck stock levels.
• Perform maintenance on equipment, service and/or clean IAQ products, solder, weld, brazing, and perform minor field fabrication.

Qualifications and Skills

• High school diploma or equivalent.
• Commercial HVAC license required (Gasfitter 2 or Gasfitter 1 License) with Refrigeration license (313A License) preferred.
• Additional licenses in plumbing, electrical work, sheet metal, or refrigeration are an asset.
• Proven mechanical aptitude and experience in the commercial HVAC field.
• Ability to operate all necessary tools and equipment.
• Proficiency servicing commercial heating, air conditioning, ventilation, and refrigeration equipment and related accessories.
• Demonstrated commitment to customer‑focused service.
• Ability to read and interpret drawings, blueprints, and production diagrams.
• Ability to work overtime and weekend hours as required.
• Must meet minimum background check criteria.

Benefits

• Competitive pay with incentive opportunities.
• Paid time off and company holiday pay.
• Medical, dental, and vision insurance programs.
• 401(k) retirement savings plan with company matching contributions.
• Life insurance and disability insurance options.
• Supplemental benefit programs.
• World class training opportunities through our Experts University.
• Career development opportunities.

Minimum Requirements

• Minimum experience: 4+ years.
• Minimum education: high school diploma/GED.

Equal Opportunity Employer

Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Accommodations

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]