Service Tech 1

Arbon Equipment Corporation; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Life and disability insurance

Retirement savings program with 401(k) and company match

Paid holidays and vacation time

Job summary

Arbon Equipment Corporation is seeking Service Technicians in Charlotte, North Carolina, to install and repair loading dock equipment and industrial doors. The role requires strong mechanical skills, a valid driver’s license, and the ability to work both independently and as part of a team.

Technicians will also act as the primary contact for customers, ensuring a high level of service and satisfaction throughout. Comprehensive benefits include medical, dental, retirement savings, and additional well-being perks.

Qualifications

• Experience welding and working with mechanical, hydraulic, and electrical systems.
• Prior experience in the repair or installation of industrial equipment.
• Ability to work independently in a field environment.
• Good customer service skills.
• Ability to work outdoors, at heights, and lift up to 100 pounds.
• Valid driver's license and clean driving record.

Responsibilities

• Install, maintain, and repair loading dock equipment and industrial doors at customer facilities.
• Act as a technical resource for customers and the sales force.
• Work independently or in small teams in a field service environment.
• Serve as the primary customer contact.

Skills

Welding experience

Mechanical systems knowledge

Hydraulic systems knowledge

Electrical systems knowledge

Customer service skills

Job description

Job Overview

At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you’re not just selling or servicing equipment – you’re building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite’s global innovation.

Job Description

Rite-Hite Service Technicians will install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.

Responsibilities

• Install, maintain, and repair loading dock equipment and industrial doors at customer facilities.
• Act as a technical resource for customers and the sales force.
• Work independently or in small teams in a field service environment.
• Serve as the primary customer contact.

Qualifications

• Experience welding and working with mechanical, hydraulic, and electrical systems.
• Prior experience in the repair or installation of industrial equipment.
• Ability to work independently in a field environment.
• Good customer service skills.
• Ability to work outdoors, at heights, and lift up to 100 pounds.
• Valid driver’s license, pre-employment drug test, clean driving record, and DOT physical.

Benefits

• Comprehensive medical, dental, and vision coverage, plus life and disability insurance.
• Well‑being program with an opportunity to receive an extra day off.
• Retirement savings program with 401(k), company match, and profit sharing.
• Paid holidays, vacation time, and personal/sick days each year.

Equal Opportunity Statement

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law. In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans. We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.