SERVICE TEAM MEMBER

Thunderdome Restaurant Group; Cincinnati (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

Thunderdome Restaurant Group seeks a dynamic Service Team Member passionate about delivering exceptional guest experiences. This position involves active engagement in food service, maintaining high standards of cleanliness, and contributing to a positive team environment. Join a growing restaurant group where you can thrive and enjoy comprehensive benefits.

Benefits

Medical, vision, dental and life insurance eligibility

Paid time off eligibility after 1 year

Participation in a shared tip pool

Food provided every shift

401K eligibility after 1 year of service

Opportunity for professional growth

Qualifications

• Passionate about guest experience and service.
• Able to lift and move up to 50 pounds.
• Exhibits professionalism in appearance and behavior.

Responsibilities

• Ensures overall guest satisfaction.
• Maintains a clean and safe environment.
• Interacts with guests in a professional manner.

Skills

Manual dexterity

Auditory skills

Visual skills

Interpersonal skills

Job description

Description

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger’s Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company’s mission within their environments:

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

OUR OPPORTUNITY

Service team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

HOW YOU WILL CONTRIBUTE

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment
• Frequently works on the line with food and beverage preparation while interacting with guests

WHAT WE PROVIDE

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• Paid time off eligibility after completing 1 year of service for full time team members
• Participation in a shared tip pool
• Food provided every shift
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally