Service Support Officer (Housing) - NAY18093

North Ayrshire Council; Irvine (CA); On-site; USD 31,000 - 39,000; Full time

Job summary

North Ayrshire Council is seeking a Service Support Officer (Housing). You will assist and support Senior Management within Housing Services with a focus on Health and Safety initiatives to protect tenants and staff.

This role offers flexible interviewing options (in person or via Microsoft Teams) and a disability confident recruitment approach, with adjustments available as needed.

Responsibilities

• Assist and support Senior Management within Housing Services with specific responsibility for Health and Safety initiatives to support tenants and staff.

Job description

Service Support Officer (Housing) - NAY18093

Interviews to be held 10th December 2026

We may conduct our interviews in person or using Microsoft Teams for video calling. All you need is a device with a camera and access to the internet. We will provide guidance and instructions on how to use this method if your interview is being held virtually.

We are a disability confident leader and we support reasonable adjustments throughout the recruitment process - for more information

important-information-for-applicants (north-ayrshire.gov.uk)

To assist and support Senior Management within Housing Services with specific responsibility for Health and Safety initiatives to support tenants and staff.

For more details see the attached Role Profile below.

Before you apply, find out a little bit about us and why

we are a Great Place to Work.

Staff Values & Behaviours

North Ayrshire Council uses behavioural based approach throughout the recruitment process. Our staff values of Focus, Passion & Inspiration will be explored for this vacancy.

Further information on our Staff Values and how to complete behaviour based application form questions is available on the

Staff values and behaviours (north-ayrshire.gov.uk).

Additional Information

References

For your information if this post requires references you will be notified of further details if you are successful in gaining an interview. Not providing relevant references when requested may delay the outcome of the interview process.

Our Workstyles

As an employer of choice, North Ayrshire Council has identified four different Workstyles. Each post in the council has been allocated one of these styles:

Agile - 100% of time spent working agile (flexibly) and interacting with others. Able to work at home, office or multiple locations. May be required to attend office on set days/rota basis as the role requires.

This post has been allocated the workstyle: Agile

More information on our workstyles can be found in our HR Guide -

Workstyles (north-ayrshire.gov.uk). If you have any questions on the allocated Workstyle for this post, please ask at interview.

Use of AI in Applications

Applicants may use AI tools to

assist

with drafting or refining their application. However, AI should only be used to enhance an application and must not replace personal experience or be used to generate content

wholly on

the applicant's behalf. Where it is

identified

that AI has been used to create an application in full or to falsify responses, th