Service Supervisor

Cintas Corporation; Searcy (AR); Hybride; USD 55 000 - 70 000; Plein temps

Résumé du poste

Cintas is seeking a Service Supervisor in Searcy, AR to lead our customer-facing service team on route and in-house. The role includes supervising staff, training, and ensuring top customer service and product quality while driving a company vehicle to client sites.

The position emphasizes middle-management leadership, contract renewals, and maintaining an efficient route and safety standards. A valid DOT-compliant driver and related certifications are required.

Qualifications

• Active driver's license required.
• 21 years of age or older.
• DOT medical certification required.
• Provide documentation regarding previous employment.

Responsabilités

• Supervise the service team on route and in-house to ensure customer service and product quality.
• Drive a company vehicle to and from customer sites and assist with lifting and walking in/out of accounts.
• Hire, train, develop and evaluate the service team to ensure high customer service and product quality.
• Maintain relationships with customers, handle contract renewals, and improve route efficiency and driver compliance.
• Oversee key service dept areas, including renewals, sales, and ensuring safety and DOT compliance.

Connaissances

Driver's license

Sales experience

Customer service

Training or instructor experience

Formation

High School Diploma/GED

Bachelor's degree preferred

Description du poste

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Location: Searcy, AR, US, 72143

Requisition Number: 235049

Job Description

Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervisingthe service team who provides customer service, salesand the pick-up and delivery of products to our customers; hiring, training, developingand evaluating the service team to ensureCintas customers receive the highest level of customer service and product quality in the most efficient manner;driving a company-owned vehicle to and from customer sites and assisting the service team with lifting, carrying and walking in and out of customer accounts.This position will oversee several key service department areas including maintaining excellent customer relationships, handling renewals of customer contracts, increasing internal sales, maintaining an efficient route structure and driver compliance. This is a middle-management position with direct supervisory and leadership accountability.

Skills/Qualifications

Required

• High School Diploma/GED; Bachelor's degree preferred

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT)or Provincial requirementsfor driving a regulated vehicleweighing more than 10,000 lbs.In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

• Have an active driver's license
• Be at least 21 years of age
• Obtain a DOT medical certification
• Provide documentation regarding their previous employment

Preferred

• Experience working in a sales related role
• Customer service experience, preferably in an industrial or service industry
• Training or instructor experience

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Company Information

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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