Service Supervisor

KONE; San Leandro (CA); On-site; USD 131,000 - 173,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

Opportunities to learn and grow

401K Employer Match

Well-being Program

Medical, Prescription, Dental and VIsn

Digital Health & Telehealth

Health Savings Account

Job summary

KONE San Leandro, CA is seeking a Service Supervisor to drive local service operations and manage two prestigious customer accounts. You will lead a maintenance team, ensure safety and quality, and collaborate across levels to meet business goals.

You bring 2+ years of maintenance expertise and supervisory experience, plus an associate degree or related field, ideally with union workforce exposure. Join a culture focused on safety, growth, and excellence.

Qualifications

• 2+ years of maintenance expertise and supervisory experience
• Experience leading a union represented workforce is preferred
• Associate degree or related field, or equivalent experience

Responsibilities

• Drive service business operations for the territory and collaborate with customers and peers
• Promote a culture of safety and quality to achieve customer satisfaction and profitable results
• Develop strong partnerships with two prestigious customer accounts in dynamic environments

Skills

Maintenance expertise

Supervisory experience

Union workforce awareness

Education

Associate degree or related field

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Are you ready to make your next career movetojoin our teamand manageyour ownlocal service operations asour **Service SupervisorforKONE** San Leandro, CA ?

• In your professional experience – hasimplementing and monitoringsafetyguidelinesbeenyour top priorityforyou and your team?

• Do you take prideinprovidinglearning opportunities for yourteam?

• Are you successful ineffectivelymanaging a scheduleandyour team’s overallperformance?

• Are you able tocollaboratewithall levels of the organizationto achievebusinessgoals?

• Do you havean appetite for learning and leveraging new technologies?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our ServiceSupervisor ,you willsuccessfullydrivethe service business operations for your territorywhileworking in collaboration with your customerand peers. Your mission is topromote a positive culture surrounded byaccomplishing safety and quality goalsto achieve customer satisfactionandprofitablebusiness results. You will have the unique opportunity to support a focused portfolio of two prestigious customer accounts. These organizations are recognized leaders in their respective industries and require a service partner committed to operational excellence, proactive communication, and world-class customer support. This role provides exceptional visibility and the opportunity to develop strong partnerships in some of the region’s most dynamic and innovative environments.

You willbring2+years ofrelevantmaintenanceexpertiseas well assupervisory experienceideallyleading aunion representedworkforceto our KONE familyand an appetite for learning an exciting and new field.You will usethe knowledgegained when obtaining yourassociates’degreeinarelated fieldor additional years of experience.

About KONE

At KONE, we foster an innovative and collaborative culture, valuingeach individual’scontribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect.We’reproud to offerexperiencesand opportunities to help you achieve career and personal goals whilemaintaininga healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation__

• We value your authentic self.

• Collaborative, creative, and supportive work environment.

• Passionate about safety, quality, and innovation

• We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary

• Flexible work schedule

• Opportunities to learn and grow

• 401KEmployerMatch

• 401k Employer Non-elective Contribution

• Well-being Program

• Medical, Prescription, Dental and VisionInsurance

• Digital Health Solutions &Telehealth

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSAs)

• EmployeeFamilyAssistance Program (EFAP)

• Family & Medical Leave

• Parental Leave

• Leave to Care for a Domestic Partner

• Paid Time Off& Holidays

• Company PaidLifeand AD&DInsurance

• SupplementalLife andAD&D Insurance

• CompanyPaidShort-termand Long-termDisability

• Buy-UpLong-term Disability

• Critical Illness Insurance

• HospitalIndemnity & Accident Insurance

• Identity Theft Protection

• Legal Insurance

• KONECredit Union

• Tuition Reimbursement

• Commuter Benefits

Annual Base Pay Range:

The hiring range for this role is $131,400 – $172,515. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.