Service Supervisor

KONE, Inc; San Leandro (CA); On-site; USD 131,000 - 173,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

401K Employer Match

Health Savings Account (HSA)

Tuition Reimbursement

Job summary

KONE is seeking a Service Supervisor in San Leandro, CA to drive service operations for the local territory with a strong safety and quality emphasis. You will manage a focused portfolio of two premium customer accounts and collaborate across levels to achieve excellent service and profitable results.

The role offers a competitive base pay, a flexible schedule, growth opportunities, and a comprehensive benefits package designed to support your health, finances, and wellbeing.

Responsibilities

• Drive service operations for the assigned territory, ensuring safety, quality, and customer satisfaction.
• Lead and develop the local service team, promoting learning and performance.
• Coordinate with customers and peers to meet business goals and timelines.

Job description

San Leandro CA

Full time

R0663940

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions _by Forbes, Corporate Knights for clean capitalism and others_.

Are you ready to make your next career movetojoin our teamand manageyour ownlocal service operations asour **Service SupervisorforKONE** San Leandro, CA ?

• In your professional experience – hasimplementing and monitoringsafetyguidelinesbeenyour top priorityforyou and your team?
• Do you take prideinprovidinglearning opportunities for yourteam?
• Are you successful ineffectivelymanaging a scheduleandyour team’s overallperformance?
• Are you able tocollaboratewithall levels of the organizationto achievebusinessgoals?
• Do you havean appetite for learning and leveragingnew technologies?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!

As our ServiceSupervisor ,you willsuccessfullydrivethe service business operations for your territorywhileworking in collaboration with your customerand peers. Your mission is topromote a positive culture surrounded byaccomplishing safety and quality goalsto achieve customer satisfactionandprofitablebusiness results. You will have the unique opportunity to support a focused portfolio of two prestigious customer accounts. These organizations are recognized leaders in their respective industries and require a service partner committed to operational excellence, proactive communication, and world-class customer support. This role provides exceptional visibility and the opportunity to develop strong partnerships in some of the region's most dynamic and innovative environments.

You willbring2+years ofrelevantmaintenanceexpertiseas well assupervisory experienceideallyleading aunion representedworkforceto our KONE familyand an appetite for learning an exciting and new field.You will usethe knowledgegained when obtaining yourassociates’degreeinarelated fieldor additional years of experience.

About KONE

At KONE, we foster an innovative and collaborative culture, valuingeach individual'scontribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect.We'reproud to offerexperiencesand opportunities to help you achieve career and personal goals whilemaintaininga healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation __

• We value your authentic self.
• Collaborative, creative, and supportive work environment.
• Passionate about safety, quality, and innovation
• We care about the communities where we live and work.

Just some of our many benefits include:

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• 401KEmployerMatch
• 401k Employer Non-elective Contribution
• Well-being Program
• Medical, Prescription, Dental and VisionInsurance
• Digital Health Solutions &Telehealth
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• EmployeeFamilyAssistance Program (EFAP)
• Family & Medical Leave
• Parental Leave
• Leave to Care for a Domestic Partner
• Paid Time Off& Holidays
• Company PaidLifeand AD&DInsurance
• SupplementalLife andAD&D Insurance
• CompanyPaidShort-termand Long-termDisability
• Buy-UpLong-term Disability
• Critical Illness Insurance
• HospitalIndemnity & Accident Insurance
• Identity Theft Protection
• Legal Insurance
• KONECredit Union
• Tuition Reimbursement
• Commuter Benefits

Annual Base Pay Range:

The hiring range for this role is $131,400 – $172,515. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals

Come share your passion and energy to make a positive impact at KONE for our customers andyourcareer (https://kone.wd3.myworkdayjobs.com/en-US/Careers) !

Beware of Recruitment Scams!

KONE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Read more on www.kone.com/en/careers/

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://kone.com/global/en/careers.html

At KONE, our purpose is to shape the future of cities. As a global leader in the elevator and escalator industry, we move two billion people every day, making their journeys safe, convenient, and reliable with smart and sustainable People Flow®. In 2025, KONE had annual sales of EUR 11.2 billion, and at the end of the year over 60,000 employees in close to 70 countries. KONE class B shares are listed on the Nasdaq Helsinki Ltd. in Finland.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.