Service & Styling Leader — Elevate Customer Experience

URBN Urban Outfitters, Inc.; Bozeman (MT); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. seeks a Service and Styling Manager in Bozeman to lead customer service, selling and styling in a dynamic store environment. You will mentor teams, collaborate with partners, and support store operations and visual needs.

You will drive exceptional guest experiences, train staff, and help curate local events to strengthen brand engagement while meeting sales goals. The role requires flexibility and a passion for the Anthropologie brand experience.

Qualifications

• 2+ years of retail leadership experience.
• Strong merchant skills with a history of delivering financial results.
• Proven track record of developing great talent.
• Ability to work flexible hours including nights, weekends, and holidays.
• Anthro brand fan and store culture alignment.

Responsibilities

• Leads by example to deliver extraordinary service and drive sales and metrics.
• Trains and mentors associates to provide a frictionless, elevated shopping experience.
• Supports events and experiences reflecting local customer interests and community.
• Oversees store operations, scheduling, IT and loss prevention support.

Skills

Retail leadership

Merchant skills

Talent development

Flexible hours

Anthro brand fan

Job description

URBN Urban Outfitters, Inc. seeks a Service and Styling Manager in Bozeman to lead customer service, selling and styling in a dynamic store environment. You will mentor teams, collaborate with partners, and support store operations and visual needs.

You will drive exceptional guest experiences, train staff, and help curate local events to strengthen brand engagement while meeting sales goals. The role requires flexibility and a passion for the Anthropologie brand experience.