Service & Styling Lead — Elevate In-Store Experience

URBN Urban Outfitters, Inc.; Nashville (TN); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. in Nashville is seeking a Service and Styling Manager to lead exceptional customer service, selling, and styling, shaping an engaging store environment. The role focuses on developing the team, collaborating with partners, and supporting store operations and visual needs.

The position emphasizes driving sales through elevated service, training, and events that reflect local customer interests. Nights, weekends, and holidays required.

Qualifications

• 2+ years of retail leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Proven record of developing great talent.
• Ability to work flexible hours including nights, weekends, and holidays.
• Anthro brand fan.

Responsibilities

• Lead by example in providing extraordinary service to drive sales and engagement.
• Train and empower styling team to build client relationships.
• Support store operations, events, and visual needs.
• Use brand resources to foster employee development.

Skills

Retail leadership

Financial results

Talent development

Brand knowledge

Flexible availability

Job description

URBN Urban Outfitters, Inc. in Nashville is seeking a Service and Styling Manager to lead exceptional customer service, selling, and styling, shaping an engaging store environment. The role focuses on developing the team, collaborating with partners, and supporting store operations and visual needs.

The position emphasizes driving sales through elevated service, training, and events that reflect local customer interests. Nights, weekends, and holidays required.