Service Staff - Last Bite

Kalahari Resorts LLC; Woodford (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Health insurance

Discounts & perks

Education assistance

Job summary

Kalahari Resorts & Conventions is seeking a Last Bite - Service Staff Associate to deliver exceptional guest service in our resort environment. You will be part of a team that creates memorable experiences, handling candy and ice cream tasks, stocking supplies, and upholding our Promise to Lead with Love.

This role requires a guest-focused mindset and the ability to work weekends and holidays in a fast-paced retail setting at one of our resort locations.

Qualifications

• Experience in retail or customer service preferred.
• Ability to work weekends and holidays.
• Guest-focused mindset and commitment to memorable experiences.

Responsibilities

• Welcome guests with responsive, friendly, and courteous service.
• Scooping ice cream, weighing and serving candy.
• Stock and restock candy supplies and ingredients during shift.

Skills

Customer service

Retail experience

Weekend/holiday availability

Job description

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations - we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity water, we're also committed to bringing clean water to one million people in Africa.

Last Bite - Service Staff Associate

Kalahari Resorts & Conventions is seeking aLast Bite - Service Staff Associate. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations.

As part of our team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Key Responsibilities

• Ensure that all guests feel welcomed and are given responsive, friendly, and courteous service at all times.
• Scooping ice cream, weighing and serving candy
• Stock and re-stock all candy supplies and candy ingredients throughout shift

What We’re Looking For

• Previous experience in retail, customer service or sales environment.
• Must be able to work weekends and holidays
• A guest-focused mindset with a commitment to creating memorable experiences.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, andperksat all resorts
• Educationassistanceprograms to help advance your career

  Be Part of Something Extraordinary

  At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized byForbesas one of America's Best Midsize Employers, America's Best Employers for Women, and byUSA TODAYas the #1 Best Indoor Water Park.

  Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

  |Wisconsin Dells, WI|Sandusky, OH|Pocono Manor, PA|Round Rock, TX|Spotsylvania County, VA |

  Kalahari Resorts & Conventions is an Equal Opportunity Employer.

  Wisconsin Dells - 608-254-5466 ext. 42123

  Pennsylvania - 570-580-6000 ext. 21077

  Texas - 512-582-4765