Retail Sales Associate

Kalahari Resorts LLC; Round Rock (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Health, dental, and vision coverage

Employee discounts

Education assistance

Job summary

Kalahari Resorts & Conventions in Round Rock, TX is hiring a Retail Sales Associate to deliver a positive guest experience through friendly, efficient checkout and up-selling opportunities.

You will greet customers, operate Micros system, stay informed on promotions, and help locate merchandise while supporting store operations.

Qualifications

• Basic understanding of retail operations and business administration.
• Experience in retail or sales is preferred.
• Knowledge of Micros systems and basic computer use is preferred.

Responsibilities

• Greet customers and assess their needs.
• Open and close Micros system operations.
• Stay informed on promotions, policies, and security practices.
• Suggest and help locate merchandise, upsell when appropriate.
• Answer questions about the store, resort and merchandise.

Skills

Customer service

Retail knowledge

Computer literacy

Tools

Micros systems

Job description

3001 Kalahari blvd, Round Rock , Texas 78665 , United States

Description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.

Kalahari Resorts & Conventions is seeking a Retail Sales Associate. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations.

As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll provide fast, friendly, and accurate checkout service, ensuring a positive final impression of the shopping experience. You’ll maintain organized workspaces and assist team members to keep store operations running smoothly.

Pay rate: Starting $13.50/hour.

Key Responsibilities

• Greet customers and ascertain their wants/needs.
• Open and close Micros system.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Recommend, select, and help locate or obtain merchandise based on customer needs and desires, providing up-selling opportunities when appropriate.
• Answer questions regarding the store, resort, and merchandise.

What We’re Looking For

• Basic business administration and general knowledge of principles and practices of a retail environment preferred.
• Experience in retail, customer service or sales environment preferred.
• Knowledge of micros systems, computers, and other office equipment is preferred.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspiring growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.

Wisconsin Dells - 608-254-5466 ext. 42123

Pennsylvania - 570-580-6000 ext. 21077

Texas - 512-582-4765

EEO is the Law