Service Specialist I, BMS

Schneider Electric; Horsham (PA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Life insurance

Benefit Bucks

Flexible work

Paid family leave

401(k) with match

Well-being program

Holidays

Paid time off

Stock purchase

Military leave

Job summary

Schneider Electric is seeking a Service Specialist to be the technical expert customers rely on. You will perform hands-on installation, maintenance, and repair of digital building systems, including HVAC controls, lighting, and security solutions.

On-site responsibilities include diagnosing issues, training customers, conducting preventive maintenance, commissioning control systems, and documenting test records. You’ll work independently or with a team to deliver safe, reliable operations.

Qualifications

• Strong understanding of HVAC controls and building automation systems.
• Excellent troubleshooting and diagnostic skills with a customer-centric approach.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.

Responsibilities

• Diagnose, install, troubleshoot, and maintain digital building systems.
• Provide on-site technical support and training to customers.
• Perform scheduled preventive maintenance and proper commissioning.
• Install and recommission Control Systems devices with documentation.
• Assist in field startup, material logistics, and safety compliance.

Skills

HVAC controls

Building automation

Troubleshooting

Customer service

Communication

Job description

Join our team as a Service Specialist and become the technical expert our customers rely on. You'll deliver hands-on installation, maintenance, and repair services that keep critical systems running safely and efficiently while building lasting customer relationships.

What will you do?

• Diagnose, install, troubleshoot, and maintain digital building systems, including HVAC controls, lighting systems, and security solutions.
• Provide on-site technical support and training to customers and end-users.
• Perform scheduled preventative maintenance and ensure proper commissioning and startup of Control Systems.
• Install, replace, and recommission Control Systems devices, while maintaining test records and creating necessary documentation.
• Provide on-site training, emergency and warranty services, and adhere to safety requirements.
• Assist in field startup, material logistics, and demonstrate proficiency in relevant engineering tools.

What qualifications will make you successful for this role?

• Strong understanding of HVAC controls, building automation systems, and digital building infrastructure.
• Excellent troubleshooting and diagnostic skills with a customer-centric approach.
• Ability to work independently and as part of a team to deliver exceptional service.
• Strong communication and interpersonal skills.

For this U.S. based position, the expected compensation range is $60,000 - $70,000 per year, which includes base pay and short-term incentive.

• medical (with member reward points)
• dental
• vision
• basic life insurance
• Benefit Bucks (credits to apply towards your benefits)
• flexible work arrangements
• paid family leaves
• 401(k) + match
• well-being and recognition (including service anniversary) programs
• 12 holidays per year
• 15 days of paid time off per year (pro-rated in the first year of employment based on start date)
• opportunity to purchase company stock (eligibility depends on start date)
• military leave benefits

For this U.S. based position, the expected pay range is USD 54,400 - USD 81,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive:

• medical (with member reward points)
• dental
• vision
• basic life insurance
• Benefit Bucks
• flexible work arrangements
• paid family leaves
• well-being programs
• 12 holidays per year
• 15 days of paid time off per year

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

• base salary
• incentives (short-term)
• company share ownership
• 401(k) with match

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

• volunteer leave
• programs with the Schneider Electric Foundation
• youth education initiatives
• military leave benefits

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.

This position does not offer sponsorship for work permit applications or renewals, either now or in the future. Candidates must be authorized to work in the U.S. without the need for employment-based visa sponsorship, both currently and moving forward. The company will not sponsor applicants for U.S. work visa status for this role (including, but not limited to, H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT, or any other employment-based visa).

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries