Service Specialist I

Schneider Electric; Dallas (TX); On-site; USD 54,000 - 82,000; Full time

Benefits offered by this job

Excellent benefits

Career advancement

Total Rewards package

Job summary

Schneider Electric in Dallas, TX is seeking a Service Specialist I to service complex system issues on time and to the customer’s satisfaction. You will troubleshoot and repair customer systems, perform maintenance, and support warranty work while analyzing customer needs for expanded product offerings.

The role reports to the Field Service Manager and offers a comprehensive benefits package and opportunities for advancement. Salary range USD 54,400–81,600 per year.

Qualifications

• Three or more (3+) years of trade and/or relevant work experience.
• Demonstrated focus on the customer.
• Offer and Application Knowledge.
• SSX/EcoStruxture or Tridium knowledge and experience.

Responsibilities

• Assist with cost estimates for minor system modifications.
• Troubleshoot and repair complex customer systems independently.
• Develop and implement hardware selections and software applications for assigned customers.
• Check-out and start-up control systems.
• Start-up, programming, and check-out of VFDs as well as load and test system databases.
• Coordinate activities of subcontractors, when necessary.
• Complete documentation for assigned tasks.
• Suggest system improvements and modifications.

Skills

Customer focus

Troubleshooting

Tools

SSX/EcoStruxture or Tridium

Job description

Postiion: Service Specialist I

Location: Dallas, TX

This position is responsible for servicing complex system issues on time and to the customersatisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also esponsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily.

What will you do?

• Assist with cost estimates for minor system modifications
• Troubleshoot and repair complex customer systems independently
• Develop and implement hardware selections and software applications for assigned customers
• Check-out and start-up control systems
• Start-up, programming, and check-out of VFDs as well as load and test system databases
• Coordinate activities of subcontractors, when necessary
• Complete documentation for assigned tasks
• Suggest system improvements and modifications

What qualifications will make you successful?

• Three or more (3+) years of trade and/or relevant work experience
• Demonstrated focus on the customer
• Offer and Application Knowledge
• SSX/EcoStruxture or Tridium knowledge and experience

What's in it for me?

• Opportunity for career advancement and upward mobility
• Excellent overall benefit package
• Exciting chance to work for one of the "Best Places to Work"

Who will you report to?

This position will report directly to the Field Service Manager

Bring your technical skills and customer focus to a team that's ready to support your growth!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

For this U.S. based position, the expected pay range is USD 54,400 - USD 81,600 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric – apply today!

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+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and "inclusion" is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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