Service Specialist
Actalent
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Benefits offered by this job
Job summary
Actalent is seeking a Service Specialist to lead start-up, commissioning, and re-commissioning of customer systems using DDC technology in the New York area. You will troubleshoot mid-level issues, coordinate with subcontractors, and deliver turnkey solutions for small projects, including documenting As-Builts and training owners/operators.
You should have a building HVAC background with automation focus, experience with Automated Logic, WebCtrl/SiteBuilder/LogicBuilder, and familiarity with
Qualifications
- HVAC, electrical and computer systems proficiency required.
- Experience with building automation and troubleshooting.
- Field service with BMS/building automation systems preferred.
- Knowledge of tcp/ip, electronics and oscilloscopes.
- Familiarity with Automated Logic, Siemens, Trane and Honeywell systems.
- Bachelor's degree in building HVAC with building automation focus.
- Experience with Automated Logic Controls and third-party control systems.
- Experience with WebCtrl, SiteBuilder, and LogicBuilder software.
Responsibilities
- Start up, commission, and re-commission customer systems using DDC tech.
- Troubleshoot mid-level system issues and assist others.
- Collaborate with subcontractors and other trades for proper operation.
- Deliver turnkey project solutions for small projects (≤80 budgeted hours).
- Manage unitary systems like VAV, FPB, FCU and small AHUs.
- Complete commissioning docs and maintain As-Built drawings.
- Submit time sheets, expense reports, and project status reports.
- Oversee system operation from controllers to sensors, incl. trends, alarms, and reports.
- Calibrate systems with basic electronic test equipment.
- Perform mid-level static commissioning of software programming.
- Conduct site-specific training for owners/operators on the system.
- Set up operator workstations with all related software.
- Perform daily job database backups as advised.
- Assist with project turnover to Service Department.
- Communicate with customers on arrival/departure.
- Maintain a daily log of job-related activities.
- Adhere to safety standards with high regard for safety.
- Possess computer and networking skills for laptops/mobile devices.
- Understand operation and control of mechanical equipment and control sequences.
Skills
Education
Tools
Job description
Job Title: Service Specialist Job Description We are looking for a dedicated Service Specialist to join our team, tasked with the start-up, commissioning, and re-commissioning of customer systems utilizing Direct Digital Control (DDC) technology. This role involves providing solutions to mid-level systems problems, collaborating with subcontractors and other trades, and delivering turnkey project solutions for small projects.
- Start up, commission, and re-commission customer systems using DDC technology.
- Troubleshoot mid-level systems issues and assist others in problem resolution.
- Collaborate with subcontractors and other trades to ensure proper system operation.
- Deliver turnkey project solutions for small projects (80 or fewer budgeted hours).
- Manage unitary systems such as VAV, FPB, FCU, and small AHUs.
- Complete all required commissioning documentation and maintain accurate As-Built drawing packages.
- Submit timely paperwork including time sheets, expense reports, and project status reports.
- Oversee total system operation from controllers to sensors, including software loading and setup of trends, alarms, and reports.
- Calibrate systems using basic electronic test equipment.
- Perform mid-level static commissioning of software programming.
- Conduct site-specific training for owners/operators on the total system.
- Set up operator workstations with all associated software.
- Perform daily job database backups or as advised.
- Assist with project turnover to the Service Department.
- Communicate with customers upon arrival and departure from the work site.
- Maintain a daily log of job-related activities.
- Adhere to safety standards with a high regard for employee and subcontractor safety.
- Possess computer and networking skills for proper maintenance of laptops and mobile devices.
- Understand the operation and control of mechanical equipment and their control sequences.
- Proficiency in HVAC, electrical, and computer systems.
- Experience with building automation, controls, and troubleshooting.
- Field service experience with BMS and building automation systems.
- Knowledge of tcp/ip, electronics, and oscilloscopes.
- Familiarity with Siemens, Trane, and Honeywell systems.
- Bachelors Degree in building HVAC with a focus on building automation controls.
- Field experience with Automated Logic Controls and third-party control systems.
- Experience with Automated Logic and Phoenix software, including WebCtrl, SiteBuilder, and LogicBuilder.
- Ability to handle multiple simultaneous challenges requiring interdisciplinary knowledge.
- Capability to climb ladders and lift items up to 50lbs.
This position covers the territory of Long Island, NY. Candidates are responsible for driving their own vehicles and will be reimbursed for daily expenses, including tolls and mileage up to 56 miles per day. The role does not require daily reporting to Clifton; employees can go directly to job sites from their homes. The work environment offers growth opportunities, particularly in software engineering, with a chance to engage in design engineering tasks. The typical work hours are from 7:00 AM to 3:30 PM, with no on-call shifts in the installation group. Upon transitioning to a full-time employee, additional benefits include a company car, EZ pass, and company credit card.
This is a Contract to Hire position based out of New York, NY.
The pay range for this position is $40.00 - $45.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
This is a Contract to Hire position based out of New York, NY.
This position is anticipated to close on Nov 3, 2026.
This is a fully onsite position in New York,NY.
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
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