Service Specialist

Yourcottageworks; Ludington (MI); On-site; USD 38,000 - 62,000; Full time

Job summary

A local marine service provider in Ludington is seeking a Service Specialist to provide maintenance and marine services, ensuring clients enjoy their time at their cottages. Responsibilities include dock installation, seawall construction, and boat storage. Ideal candidates are self-motivated, detail-oriented, and able to work outdoors in cold conditions. Professional communication and a personable attitude are essential. The role may involve physical tasks and flexible hours based on customer demand.

Qualifications

• Self-motivated and detail-oriented individual.
• Ability to prepare ahead for projects with quality workmanship.
• Professional appearance, will be provided with shirts.
• Complete pre-project homework the night before to ensure smooth execution.
• Experience with construction or outdoor project work preferred.
• Ability to work outdoors in cold temperatures and variable conditions.
• Be organized and communicate professionally at all times.
• Maintain a professional appearance; Cottage Works shirts provided.
• Maintain a personable, client-focused attitude.

Responsibilities

• Provide seasonal dock and lift installation/removal services.
• Construct seawalls and decks.
• Shrink wrap boats and oversee boat storage.
• Work outdoors, often in cold temperatures.
• Shrink wrapping of boats and related services.
• Boat storage and related logistics.

Skills

Reliable transportation

Construction Experience

Professional communication

Personable Attitude

Ability to work outdoors in cold temperatures

Organized

Organized

Professional communication

Professional appearance

Personable attitude

Tools

QB Time App

Google Calendar

Job description

Service Specialist

Reports to

Service Manager

Job purpose

A Service Specialist provides support to Cottage Works clients through high quality maintenance and marine services, ranging from dock and lift installation/removal, seawall construction and boat shrink wrapping & delivery. Cottage Works provides peace of mind to clients, by completing maintenance work and projects for the client to enable them to relax and enjoy their time at their cottage.

Duties and responsibilities

Seasonal Dock & Lift In/Out Service

Permanent Docks

Seawalls

Deck Construction

Shrink Wrapping

Boat Storage

Qualifications

Cottage Works partners with self-motivated, detail oriented individuals who can think independently and be prepared ahead of time for projects to be completed with quality workmanship.

Qualifications include:

Reliable transportation

Reliable cell phone – Ability to text and work with Google Calendar

Hours must be logged into the QB Time App each work day

Pre-project homework completed the night before to ensure project runs smoothly – review drawings/material list in Google Calendar

Construction Experience

Ability to work on outdoor projects during cold temperatures

Organized

Professional communication

Professional appearance – will be provided Cottage Works shirts

Personable Attitude

Working conditions

Work will often be completed outdoors in cold temperatures. Wet suits and waders will be provided in many circumstances.

Some Cottage Works clients can be challenging and the utmost patience and professionalism may be necessary.

Physical requirements

This position requires a tremendously versatile, motivated, enthusiastic and skilled individual. Some projects can be physically demanding, such as lifting heavy objects on a regular basis, bending, hauling heavy materials & equipment, there may be repetitive tasks with few breaks.

Hours

A work day is typically 7:30 am – 3:30 pm. A 40hr/week workload is not guaranteed. Work hours are determined by customer demand. Spring and fall are our busiest seasons, which can require some Saturday work.