Service Site Manager

ABB; Massachusetts; Remote; USD 90,000 - 130,000; Full time

Job summary

ABB is seeking a Service Site Manager to oversee complex project site activities, ensuring adherence to safety and quality standards. This role entails managing site operations, coordinating with subcontractors, and maintaining customer satisfaction. Candidates should have at least 8 years of relevant experience and a bachelor's degree in electrical engineering, along with strong project management skills.

Qualifications

• 8+ years in field service and/or project management.
• Ability to travel domestically up to 60%.
• Strong understanding of UPS, STS, and PDU equipment preferred.

Responsibilities

• Manage project site work ensuring quality and compliance with safety standards.
• Coordinate activities between customers and subcontractors.
• Handle customer complaints professionally.

Skills

Project Management

Field Service Management

Health & Safety Compliance

Customer Relationship Management

Education

Bachelor's degree in electrical engineering or related field

Tools

Microsoft Office

Job description

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Este Puesto Reporta a

Project Manager

En ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás solo. Run what runs the world.

Este Puesto Reporta a

Project Manager

In this role, you will have the opportunity to support our rapidly growing Data Center’s Smart Power Startup and lead all on-site activities for large/complex project site work to assure cost-effective execution of project deliverables in accordance with contract specifications, quality standards, schedule, and safety requirements during the start-up, construction and/or erection, and commissioning phase. Each day, you will manage on-site presence throughout the project, ensuring coordination and smooth execution of all work activities.

The work model for the role is Remote.

This role is contributing to the Electrification Smart Power division in North America.

You Will Be Mainly Accountable For

• Ensures detailed and up-to-date site Health & Safety (H&S) plan is in place with respect to each work package, compliant with the ABB H&S plan.
• Manages the sub-contractors on site hired by ABB to ensure necessary quality and progress achieved to meet delivery date and agreed standards.
• Plans project on-site activities with Site Team Lead including necessary local resources, equipment, and milestones.
• Coordinates agreement between customer and external resources on construction targets, health and safety requirements, site organization and policy.
• Handling customer complaints or concerns quickly and professionally, in alignment with the Service Quality Manager to maintain good customer relationships.
  
  

Job Requirements

• Bachelor's degree in electrical engineering or related field
• 8+ years of experience working in field service and/or project management
• Ability to travel domestically up to an estimated 60% of the time
• Advanced level of ability to use Microsoft Office products
• Strong understanding of UPS, STS and PDU equipment site commissioning is preferred
• Candidates must already have a work authorization that would permit them to work for ABB in the US
  
  

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2 023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

MyBenefitsABB.com

Valoramos a las personas de diferentes orígenes. ¿Podría ser ésta su historia? Presente su candidatura hoy mismo o visite www.abb.com para saber más sobre nosotros y conocer el impacto de nuestras soluciones en todo el mundo.

97010807

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automation Machinery Manufacturing

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