Service Shop Lead Technician

Material Handling Inc.; Knoxville (TN); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401k with employer match

Job summary

Material Handling Inc. in Knoxville is seeking a Shop Service Technician to join our team of professionals dedicated to maintaining and repairing forklift and material handling equipment. You will help supervise shop activities, ensure safety, and deliver high-quality service in a fast-paced environment.

Ideal candidates have strong mechanical, electrical, and hydraulic skills, plus a clean driving record. Travel is limited, and we offer comprehensive benefits and opportunities for growth within

Qualifications

• Valid Driver’s License with a clean driving record.
• Knowledge of industrial equipment maintenance and operation.
• Proficiency in mechanical, electrical, and hydraulic systems.
• Forklift Certification preferred.
• Effective communication and problem-solving skills.
• Excellent time management and self-motivation.

Responsibilities

• Schedule manpower and equipment to fulfill department assignments.
• Instruct and familiarize employees with branch practices, procedures, and equipment.
• Responsible for the Quality of Work performed by technicians in the Service Shop.
• Assist in the training and development of the Service Department technicians while in the Service Shop.
• Recommend new methods and procedures which would improve technician efficiency and/or morale.
• Match employees with specific tasks based on their skill or expertise.
• Explain how to complete tasks; make sure technicians know safety and security rules.
• Audit PM and Repair work.
• Inspect material shipped into or out of the department or shop area.
• Offer time and material estimates assisting Service Manager with quotes and ensuring quoted repairs are completed on-time and within budget.
• Responsible for maintaining good housekeeping, safety, and working conditions within the department or area.
• Adhere to all OSHA, company, and customer safety procedures.
• Supervise the maintenance of machines, equipment, and facilities in assigned department or area.
• Attend formal training as scheduled and directed by the Service Manager.
• Maintain discipline of employees within assigned in accordance with established rules and regulations and initiate appropriate action to enforce these rules and regulations.
• Assist with customer problems arising in the field or shop.
• Prepare reports, maintain necessary records and perform other related duties as directed.
• Communicate with the Service Manager as required to maintain efficient and productive activity.

Skills

Driver's License

Mechanical skills

Electrical systems

Hydraulic systems

Forklift certification

Communication

Time management

Safety awareness

Reading instructions

Job description

Material Handling Inc. in Knoxville is seeking a Shop Service Technician to join our team of professionals dedicated to maintaining and repairing forklift and material handling equipment. You will help supervise shop activities, ensure safety, and deliver high-quality service in a fast-paced environment.

Ideal candidates have strong mechanical, electrical, and hydraulic skills, plus a clean driving record. Travel is limited, and we offer comprehensive benefits and opportunities for growth within