Service Scheduler — Customer Care & Delivery Coordinator

Sierra Pacific Company; Missoula (MT); In loco; USD 28.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Training & promotion

Health benefits

Retirement plan

Paid vacation & holidays

Descrizione del lavoro

Sierra Pacific Industries in Missoula, MT is seeking a Service Scheduler to support our Montana Windows Sales division. The role handles incoming calls, arranges deliveries and service, processes paperwork, and coordinates with customers and sales reps to ensure smooth operations.

Qualifications include 1 year in customer service or office admin, strong communication, proficiency with Outlook/Word/Excel, and the ability to work independently and in a team. Competitive benefits apply.

Competenze

• 1 year of prior experience in customer service, office administrative work, and multi-line phones.
• Excellent verbal and written communication skills.
• Proven ability to work well independently and in a team environment.
• Pleasant and professional telephone demeanor.
• Proficient in Microsoft Outlook, Word, and Excel.
• Able to adapt and prioritize quickly.
• Self-motivated, dependable, organized.

Mansioni

• Answer and route incoming calls
• Process accounts payable
• Schedule deliveries and service
• Order service materials
• Communicate with customers and sales representatives, both verbally and in writing
• Process and file service paperwork
• Provide administrative support

Conoscenze

Customer service

Communication skills

Teamwork

Telephone etiquette

MS Office

Multitasking

Self-motivation

Strumenti

Microsoft Outlook

Microsoft Word

Microsoft Excel

Descrizione del lavoro

Sierra Pacific Industries in Missoula, MT is seeking a Service Scheduler to support our Montana Windows Sales division. The role handles incoming calls, arranges deliveries and service, processes paperwork, and coordinates with customers and sales reps to ensure smooth operations.

Qualifications include 1 year in customer service or office admin, strong communication, proficiency with Outlook/Word/Excel, and the ability to work independently and in a team. Competitive benefits apply.