Service & Sales Technician: Customer-Focused Solutions & Projects

Heinrich Georg GmbH; Germany (OH); On-site; USD 46,056 - 63,327; Full time

Benefits offered by this job

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Job summary

Heinrich Georg GmbH in Kreuztal, Germany, seeks a Service and Sales Technician (m/f/d) to transform customer needs into successful service projects from inquiry to implementation. You will prepare and price customized service quotes, coordinate projects, and support the project management team, ensuring deadlines, costs, quality, and documentation are met.

You will work with GEORG protectionworld offerings, analyze malfunctions, organize on-site calls and installations, and promote digital

Qualifications

• Advanced technician training or apprenticeship in related trades.
• Strong technical understanding with customer focus.
• Good English skills and willingness to travel domestically and internationally.
• Proficiency in MS Office; Abas experience is a plus.

Responsibilities

• Prepare and price customized quotes for services and parts, present to customers, and follow up.
• Coordinate service projects, support project management, and track deadlines, costs, and quality.
• Support GEORG protectionworld offerings with relevant teams.
• Analyze malfunctions and coordinate appropriate corrective actions with customers and teams.
• Organize service calls and on-site installations to deliver contracted services.
• Implement service products and digital solutions, notably GEORG connectedservice.

Skills

Technical training

Industrial mechanic apprenticeship

Machining mechanic

Technical product designer

Electrical engineering qualification

Customer focus

Communication skills

English skills

Abas experience

Education

Apprenticeship in industrial mechanic / machining / technical product designer

Tools

Abas

MS Office

Job description

Heinrich Georg GmbH in Kreuztal, Germany, seeks a Service and Sales Technician (m/f/d) to transform customer needs into successful service projects from inquiry to implementation. You will prepare and price customized service quotes, coordinate projects, and support the project management team, ensuring deadlines, costs, quality, and documentation are met.

You will work with GEORG protectionworld offerings, analyze malfunctions, organize on-site calls and installations, and promote digital