Service Sales Specialist

GEA Group; United States; On-site; USD 79,000 - 123,000; Full time

Job summary

Join a forward-thinking company as a Sales Specialist, where you will leverage your technical expertise in separators and decanters to support customers in maintaining their centrifuges. This role emphasizes relationship building and customer satisfaction, ensuring clients receive top-notch service and support. You will collaborate closely with Sales Engineers and the training team to enhance product understanding and market positioning. With a commitment to inclusivity and employee well-being, this established industry player offers competitive pay, generous benefits, and a culture that values all employees. If you are solution-oriented and ready to make an impact, this opportunity is for you.

Benefits

11 Paid Holidays

PTO - Paid Time Off

Medical Plans

Vision Insurance

Health Savings and Spending Accounts

Tuition Reimbursement

401k with excellent employer match

Wellness Incentive Program

Employee Assistance Program

Qualifications

• 5+ years of experience in the industry with knowledge of separators and decanters.
• Strong customer orientation and ability to build rapport.

Responsibilities

• Assist Sales Engineers with technical expertise on spare parts requirements.
• Build and maintain relationships with customers for after sales needs.

Skills

Technical Expertise

Customer Relationship Management

Problem-Solving

Communication Skills

Networking

Education

Engineering Degree

Food Science Degree

Job description

1 week ago Be among the first 25 applicants

• Assisting Sales Engineers and customers with technical expertise on spare parts requirements, conversion sets, Sales Line Agreements (SLA), etc. for the Renewable Resources applications – separators and decanters
• Aid customers in what is required for maintaining their centrifuges for trouble free operation by offering GEA’s parts, repairs and in plant services
• Support customers in maintaining their centrifuges properly for safe operation
• Build and maintain relationships with customers, ensuring their satisfaction and loyalty to GEA for all their after sales needs

Internal and External Training:

• Offer and setup training with GEA’s training team to increase understanding of products and processes.
• Market Positioning and Product Development:
• Position the product effectively against competitors (parts, repairs and in plant services)
• Cross-Functional Support:
• Uphold a unified approach in client interactions ("One face to the Client" culture).

Profile And Qualifications

Experience and Expertise:

• At least 5 years of relevant industry experience, with knowledge of separators and decanters.
• Familiarity with customer bases and competitors in the field.

Technical and Practical Know-How:

• Expertise in state-of-the-art processes related to decanters and separators
• Educational background in Engineering, Food Science, or equivalent experience.

Personal Attributes:

• Open-minded, solution-oriented, and strong problem-solving abilities.
• Team player with excellent networking and communication skills.

Customer Focus:

• Strong customer orientation and ability to build rapport across various organizational levels.
• Confident, capable, and credible in client-facing scenarios.

Additional Requirements:

• Willingness and ability to travel extensively (50–70%).

GEA Group is committed to fostering an inclusive work environment where all clients and employees feel welcomed, accepted and valued. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

GEA offers competitive pay and great benefits.

• 11 Paid Holidays
• PTO - Paid Time Off
• Medical Plans
• Vision Insurance
• Health Savings and Spending Accounts
• Tuition Reimbursement
• 401k with excellent employer match
• Wellness Incentive Program
• Employee Assistance Program
• GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  Industrial Machinery Manufacturing

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