Service Sales Specialist

Yates Company, LLC

San Antonio (TX)

On-site

USD 60,000 - 90,000

Full time

2 days ago
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Job summary

Yates Company, LLC in San Antonio, TX is seeking a Service Sales Specialist to sell building automation services, solutions, and parts to new and existing customers. This on-site role emphasizes identifying opportunities, preparing proposals, and presenting tailored solutions aligned with customer needs and technical requirements.

You will build strong customer relationships, respond to inquiries, coordinate with technical and operations teams, and contribute to sales forecasts and strategies.

Qualifications

  • Clear verbal and written communication are essential.
  • Strong customer service orientation and relationship-building.
  • Solid sales skills including prospecting, qualification, and closing.
  • Experience in training and guiding customers on product use.
  • Knowledge of BAS, HVAC controls, or related technical services is beneficial.
  • B2B sales experience in construction, facility management, or building tech is a plus.
  • On-site work ability with cross-functional collaboration.

Responsibilities

  • Identify and qualify service opportunities for building automation solutions.
  • Prepare proposals and present tailored solutions to customers.
  • Maintain strong customer relationships and respond to inquiries promptly.
  • Coordinate with technical and operations teams to ensure on-time, quality delivery.
  • Support training and education for customers on products and services.
  • Maintain accurate sales records and forecasting; contribute to sales strategies.

Skills

Communication skills
Customer service
Sales skills
Training & sales management
Building automation systems knowledge
B2B sales experience

Education

Associate or bachelor’s degree in business, engineering, or related field

Job description

Company Description Yates Company, LLC is a Building Automation System (BAS) and solutions provider delivering high-quality installations and service for a wide range of building equipment. The organization is HUB certified and partners with leading industry brands, including Innotech Controls, Carrier I-Vu, and Lynxspring Niagara, earning multiple dealer-of-the-year awards across North America. With a highly skilled team experienced in multiple automation platforms, Yates Company is recognized as a trusted leader in automation support solutions, providing honest guidance, fair pricing, and reliable results. The company also operates an online parts purchasing system to streamline ordering and deliver significant cost savings to customers, supported by a dedicated sales staff.
Role Description The Service Sales Specialist is a full-time, on-site role based in San Antonio, TX, focused on selling building automation services, solutions, and parts to new and existing customers. Day-to-day responsibilities include identifying and qualifying service opportunities, preparing proposals, and presenting solutions that align with customer needs and technical requirements. The role involves building and maintaining strong customer relationships, responding to inquiries, and coordinating closely with technical and operations teams to ensure services are delivered on time and to quality standards. The Service Sales Specialist will also support training and education for customers on available products and services, maintain accurate sales records and forecasts, and contribute to sales strategies that grow revenue and expand market presence.
Qualifications

  • Candidates should possess strong Communication skills, including clear verbal and written communication and active listening.
  • Candidates should possess solid Customer Service skills, with a focus on responsiveness, relationship building, and problem-solving.
  • Candidates should possess effective Sales skills, including prospecting, opportunity qualification, and closing service agreements.
  • Candidates should possess capability in Training and Sales Management, such as guiding customers on product use and supporting sales processes or pipelines.
  • Knowledge of building automation systems, HVAC controls, or related technical services is highly beneficial.
  • Experience in B2B service sales, preferably within construction, facility management, or building technologies, is a plus.
  • Ability to work on-site, collaborate with cross-functional teams, and manage multiple opportunities simultaneously.
  • Associate or bachelor’s degree in business, engineering, or a related field, or equivalent relevant experience.
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