Service Sales Manager

CoolSys; Catonsville (MD); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Commission

Monthly vehicle allowance

Medical coverage

Dental coverage

Vision coverage

Prescription coverage

Paid vacation

Holidays and floating holiday

401(K) with Company match

Life insurance

AD&D

Short/long-term disability

Tuition reimbursement

Employee discounts

Pet Insurance

Legal Plan

ID Theft Protection

Job summary

CoolSys is seeking a proactive HVAC Service Sales professional to drive new business and grow the Service Department. You will sell service agreements, repairs, equipment replacements and installations, while managing and expanding key client relationships.

This role reports to the Service Manager and requires a minimum 3 years in commercial HVAC, strong proposal skills, and the ability to forecast sales. A competitive compensation package includes base pay plus commissions and benefits.

Qualifications

• Minimum 3 years in commercial HVAC industry.
• Broad knowledge of commercial HVAC equipment and systems.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Solicit and close preventive maintenance contracts and service projects for commercial facilities.
• Develop and manage a portfolio of clients.
• Maintain and manage existing service client accounts.
• Produce detailed estimates with scope, cost, labor, and materials.
• Develop professional proposals outlining scope of work.
• Forecast sales and billings for assigned accounts.

Skills

HVAC knowledge

Sales experience

Account management

Proposal development

Forecasting

MS Office

Customer relationship

Tools

MS Word

MS Excel

Outlook

CRM software

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi‑site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

• Competitive pay: $75-95k + Commission, plus Monthly vehicle allowance
• Benefits: Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K) with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and ID Theft Protection.

Responsibilities

The HVAC Service Sales position is responsible for new business development for the Service Department through direct sales of the department’s services including but not limited to service agreements, service repairs, equipment replacements and new equipment installations, modifications and retrofits. This position is also responsible for account management and retention of service clients. The HVAC Service Salesperson will report to the Service Manager.

Essential Functions

• Solicit and close preventive maintenance service contracts and service projects for commercial, industrial and institutional facilities.
• Develop and manage a portfolio of clients.
• Maintain and manage existing service client accounts that may be assigned.
• Produce detailed estimates for each proposal outlining anticipated costs, labor requirements, subcontracts, and materials.
• Develop proposals that clearly and professionally outline the proposed scope of work.
• Develop and maintain forecasts for sales and billings.
• Review all contracts, subcontracts, invoices, and purchase orders issued for all projects sold.
• Responsible for researching bid opportunities to identify work suited to MEC2.

Additional Responsibilities

• Assist with strategic planning throughout the year to foster the growth of the office.
• Facilitate job kick-off meetings and surveys with client and MEC² technician.
• Assist and coordinate with project managers for all service-related projects that require utilization of the construction department assets.
• Interact with internal support personnel as well as field technicians.
• Offer input on service operational issues for continuous improvement of our product offering.
• Utilize company equipment, information, and other assets for the sole benefit of MEC².
• Maintain and store on company servers all proposals, estimates, quote logs, and customers contact information.
• Represent the company at industry functions and forums throughout the year.
• Conduct yourself in a professional, ethical, and moral manner that reflects well upon yourself and MEC².

Qualifications

Education and Experience

• Minimum 3 years in commercial HVAC industry.
• Broad knowledge and understanding of all types of commercial HVAC equipment and systems.

Knowledge, Skills, and Abilities

• Able to prioritize and plan work activities and use time efficiently.
• Computer literacy including strong proficiency in MS Word, Excel, Outlook, internet research and other software applications.
• Heavy emphasis on organizational skills with attention to detail, written, verbal and interpersonal communication skills.
• Demonstrated ability to multi-task.
• Must be a team player and self-starter.
• Able to perform mathematical calculations.
• Able to understand written sentences and paragraphs in work related documents.
• Able to use logic and reasoning to identify strengths and weaknesses of solutions and approaches to problems.

Physical and Mental Job Requirements

• Must have the ability to lift up to 50 pounds.
• Typical office conditions.
• High level of confidentiality of company projects and policies.
• High level of professional conduct both internally and externally with clients and vendors.

Working Conditions

• Travel to job locations.
• May be subjected to inclement weather and hazardous working conditions at job sites.

CoolSys is an EEO/AA Employer. All qualified individuals – Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.

Pre‑employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law or local ordinance.