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Service Sales Manager

ABB

Atlanta (GA)

Remote

USD 128,000 - 232,000

Full time

Yesterday
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Job summary

ABB is seeking a Sales Service Manager to lead the development of sales strategies and ensure the team's financial performance in the electrification field. This managerial role involves significant responsibility for negotiating contracts, mentoring staff, and achieving targets. Join ABB to contribute to impactful energy solutions in a supportive work environment.

Benefits

Diversity & Inclusion
Work/Personal Life Balance
Career Development Opportunities

Qualifications

  • 10+ years related service and/or service sales experience.
  • Understanding of service products including UPS, STS, MSD.
  • Salesforce experience preferred.

Responsibilities

  • Develop and execute the service sales strategy focused on market needs.
  • Ensure team's financial performance and manage orders structure.
  • Coach and mentor sales employees and negotiate major contracts.

Skills

Leadership
Strategic Planning
Customer Service

Education

Bachelor’s degree in business administration, engineering, marketing or related field

Tools

Salesforce
SAP

Job description

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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Sales, Service & Project Execution Leader

In this role, you will have the opportunity to develop and execute the ELSP Service sales strategy by focusing on market needs and business goals. As the business is in strong growth mode, it is imperative to drive this mindset of the team through leadership and example, holding the organization ac-countable to provide top level customer service. Each day, you will ensure profitable achievement of qualitative and quantitative targets related to Life Cycle Management (LCM) and service products and solutions.

The work model for the role will be remote.

This role is contributing to the Electrification Smart Power division in North America.

You will be mainly accountable for:

  • Financial performance: Ensure team is developing proposals and solutions to deliver financial objectives at, or above plan.
  • Manage balanced Orders book across all products and factory offerings. Assign Budgets, track performance and be accountable for financial results of target offerings.
  • Creating, planning, and implementing service sales strategies by increasing the Installed Base (IB) penetration through effective utilization of IB database.
  • Coach and mentor Sales and Commercial Operations employees, with responsibility to assess performance through Annual Performance Reviews for all employees.
  • Participating in negotiations of major contracts to secure service sales volume.

Job Qualifications:

  • Bachelor’s degree in business administration, engineering, marketing or related field required.
  • 10+ years related service and/or service sales experience.
  • Understanding and experience with a full portfolio of products and services (including UPS, STS, PDU etc).
  • Salesforce experience preferred
  • SAP experience is preferred

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com.

Equal Employment Opportunity and Affirmative Action at ABB

ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace.All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf

https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf

As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

Seniority level
  • Seniority level
    Not Applicable
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    Appliances, Electrical, and Electronics Manufacturing

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