Service Sales Advisor

Allegion plc; Buffalo (NY); Hybrid; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Unlimited Paid Time Off

401K with company match

Health Savings Accounts

Flexible Spending Accounts

Disability Insurance

Life Insurance

Tuition Reimbursement

Voluntary Wellness Program

Perks at Work discounts

Community involvement

CliftonStrengths coaching

Job summary

Allegion plc in Upstate New York is seeking a Service Sales Advisor to drive lead generation, qualify opportunities, and sell service contracts across a defined territory. You will build strong customer relationships, forecast sales, and partner with local operations to close deals.

The role offers a flexible remote arrangement with periodic on-site visits and requires up to 30% travel within the region. Ideal candidates have 1+ years in field sales and strong communication skills.

Qualifications

• 1+ years of field-based sales/account management experience.
• Valid state driver's license without restrictions and reliable transportation.
• Ability to operate remotely.
• Excellent interpersonal and organizational skills.
• Strong written and verbal communication and presentation skills.
• Proven track record of attaining and exceeding sales goals.
• Strong problem-solving skills.
• Drive and determination to meet demanding sales targets.
• Experience in Microsoft Dynamics.
• Salesforce.com (SFDC) experience.
• Proficient in MS Office and other common workplace applications.
• Proven track record of building a pipeline and winning business.
• Coachable and enthusiastic mindset

Responsibilities

• Utilize your B2B / B2C sales experience to drive lead generation, qualification, and sales of service contracts to new and existing customers.
• Develop and build positive relationships with customers in an assigned geographic area promoting new account development and maintain active relationships with current customer base.
• Develop and implement plans, process, and strategies for improving customer service and increasing service revenue through increasing service call volume.
• Deliver and own forecast and specified annual sales target for service contracts.
• Develop and maintain current technical product‑related knowledge, general sales techniques, market trends, and daily sales activity.
• Work closely with the local branch operations team to deliver service proposals to customers, negotiate pricing, and close time and material sales.
• Work with Allegion Regional Sales Office (RSO) to develop relationships and discuss end‑user leads to drive profitability across Allegion brands.
• Travel (+/-30%) in an assigned geographic area will be required

Skills

Field sales experience

Driver's license

Remote work capability

Interpersonal skills

Communication skills

Sales targets

Problem solving

Drive/motivation

Microsoft Dynamics

Salesforce.com

MS Office

Pipeline development

Coachable/enthusiastic

Tools

Microsoft Dynamics

Salesforce.com

Job description

Rochester, NY

Syracuse, NY

Buffalo, NY

Full time

JR37372

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

Stanley Access Technologies, a division of Allegion, is recognized as an industry leader in the manufacturing, installation, and servicing of automatic doors. Our growing product and service offerings have driven significant growth for our service business. Join our world class team of diligent problem solvers, innovators, fresh thinkers, and communicators who excite and inspire others.

Service Sales Advisor, Stanley Access Technologies – Upstate New York

At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on‑site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work‑life balance.

While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion.

What You Will Do:

• Utilize your B2B / B2C sales experience to drive lead generation, qualification, and sales of service contracts to new and existing customers.
• Develop and build positive relationships with customers in an assigned geographic area promoting new account development and maintain active relationships with current customer base.
• Develop and implement plans, process, and strategies for improving customer service and increasing service revenue through increasing service call volume.
• Deliver and own forecast and specified annual sales target for service contracts.
• Develop and maintain current technical product‑related knowledge, general sales techniques, market trends, and daily sales activity.
• Work closely with the local branch operations team to deliver service proposals to customers, negotiate pricing, and close time and material sales.
• Work with Allegion Regional Sales Office (RSO) to develop relationships and discuss end‑user leads to drive profitability across Allegion brands.
• Travel (+/-30%) in an assigned geographic area will be required

What You Need to Succeed:

• 1+ years’ experience in field‑based sales/account management.
• Valid state driver’s license without restrictions and reliable transportation
• Ability to operate remotely.
• Excellent interpersonal and organizational skills.
• Strong communication (written & verbal) and presentation skills both internally and externally.
• Previous success attaining and exceeding sales goals.
• Strong problem‑solving skills.
• Ability to use competitive drive and determination to meet and exceed demanding sales targets.
• Experience in Microsoft Dynamics.
• Salesforce.com (SFDC) experience.
• Proficient in MS Office and other common workplace applications.
• Proven track record of success building a pipeline and winning business.
• Coachable and highly enthusiastic mindset

Through our sales training program, you will learn the techniques to:

• Identify and partner with new and existing clients to grow the book of business.
• Effectively close sales in your designated territory.
• Contact prospects in the form of cold‑calling, emails, and social networks.
• Deliver effective sales presentations with business owners and key decision makers.
• Utilize our CRM system and other technology to manage and track efforts.

What can we give you in return?

We know our people want more than a job. We help them thrive personally and professionally. Here’s an overview of what we offer our employees.

• Ongoing qualified leads.
• Exposure to sales and executive leadership.
• Paid industry leading sales training.
• Cutting edge sales tools, devices, and software.
• Monthly auto allowance and mileage reimbursement.
• Flexible/Remote work environment.
• Career development andADVANCEMENTopportunities

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You’re seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development. As we grow, we want you to grow with us.
• You want a culture that promotes work‑life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!
• You want to work for an award‑winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths‑based development, and unlocking human potential.

What You’ll Get from Us:

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
• Health Savings Accounts – Tax‑advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax‑advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance –Short‑Term and Long‑Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement
• Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
• Employee Discounts through Perks at Work
• Community involvement and opportunities to give back so you can “serve others, not yourself”
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Join our team of experts today and help us make tomorrow’s world a safer place!

Not sure if your experience perfectly aligns with the role?Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team ([e-mail]) .

© Allegion plc, 2023 | Block D, Iveagh Court, Harcourt Road, Dublin 2, Co. Dublin, Ireland

REGISTERED IN IRELAND WITH LIMITED LIABILITY REGISTERED NUMBER 527370

Allegion is an equal opportunity and affirmative action employer (https://www.allegion.com/corp/en/careers/equal-opportunity.html)

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We are Allegion.

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United under a common desire;

Protect today innovate for tomorrow.

And never settle for the status quo.

We believe in anticipating opportunities

by sharpening our skills

and finding new answers

through collaboration.

We believe in a safer, more secure world.

We believe in providing peace of mind.

We believe in being true to ourselves and to those

who trust‑in our protection.

We are many. We are one.

We are Allegion.