Service Sales / Account Manager - Continental Fire Protection

Continental Fire Sprinkler Company; Baltimore (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Continental Fire Sprinkler Company, based in Hanover, MD, seeks an Account Manager to cultivate strong client relationships and secure new service agreements while expanding our portfolio. You will communicate clearly with clients, prepare accurate proposals, and collaborate with colleagues across teams to grow the account base.

Responsibilities include reviewing inspection reports for compliance, coordinating service delivery with internal teams, and negotiating terms.

Qualifications

• 5+ years of successful track record in sales of services or systems/products.
• Experience in industrial or construction sales/service support preferred.

Responsibilities

• Develop positive working relationships with customers interested in inspections, maintenance, repairs, and installation of fire sprinkler systems.
• Review inspection reports to identify deficiencies or repairs to stay compliant with AHJ and NFPA.
• Communicate inspection results with clients and submit reports to AHJ or third-party tracking systems.
• Demonstrate products or services and advise on best applications.
• Prepare proposals with technical detail outlining scope of services.
• Negotiate and execute price and terms of service agreements.
• Coordinate design, subcontractors, and on-time delivery of services; manage progress billings.
• Identify opportunities to expand market reach with existing or new clients.

Skills

Sales experience

Interpersonal skills

Communication

Client relationship development

Job description

Position Overview

Continental has been in business for over 50 years and has the expertise and resources to handle every aspect of fire sprinkler protection for any size project. We support Fire Suppression System design/installation and services for Energy, Educational, Healthcare, Retail, Sports Facilities/Entertainment, High Rise offices, manufacturing, casinos, and residential customers. Our collaborative team of designers and PMs support work in various regions throughout the Central United States and support Fire suppression design, installation, 3D design, Design/Build, alarm/detection, service and inspection. Our designers perform design, 3D models, work with fluid mechanics to prepare fire protection installation drawings and hydraulic calculations, visit project sites for walkdowns and troubleshoot installation conflicts in the field.

In the role of Account Manager, your primary focus will be to cultivate and nurture strong client relationships. Your goal is to secure new service agreements expanding our portfolio of service accounts while also exploring additional opportunities with our existing customers. To achieve success, it is crucial to communicate clearly with clients, provide accurate proposals and collaborate closely with your colleagues.

District Overview

Continental Fire Sprinkler Company, a subsidiary of Kiewit Corporation, is a turnkey fire protection contractor that has been operating since 1971. We offer comprehensive fire protection services across the United States including consultation, design, installation, maintenance, testing and inspections. With our talented team of people and extensive resources, we can successfully handle all aspects of fire protection.

Location

This position is based out of our Hanover, MD office.

Responsibilities

• Develop positive working relationships with customers interested in purchasing inspections, maintenance, deficiency repairs, and installation of fire sprinkler systems for tenant improvement, building remodel, and other similar modifications.
• Review inspection reports to identify deficiencies or repairs that need to be addressed to remain compliant with AHJ and NFPA requirements.
• Communicate inspection results with the client and submit all reports to necessary AHJ or 3rd party compliance tracking systems.
• Demonstrate products or services and provide assistance in the best application of products or services.
• Apply knowledge of National Fire Protection Association standards to analyze hazards and identify appropriate design approaches.
• Prepare proposals with technical detail to identify scope of services being provided.
• Negotiate, review, and execute price and terms of service agreements.
• Manage execution of services including coordination of design with other departments and subcontractors, and coordination of on-time delivery of services.
• Work with Accounting Department to prepare monthly progress billings. Evaluate, estimate, and negotiate change orders.
• Identify opportunities to expand our reach within our market with existing or new clients.

Qualifications

• Must have 5+ years of successful track record in sales. Experience selling services as well as systems or a product is preferred. Experience in industrial or construction type of sales/service support is preferred.
• Must be self-motivated, highly organized, and possess a strong drive, with the ability to multitask effectively and consistently propel initiatives forward.
• Capable of proactive communication with the Service Manager and colleagues regarding the account portfolio, accurately forecast performance, and exceed client expectations.
• Outstanding interpersonal & communications skills with the ability to develop and grow business relationships.
• Proven ability to work with a team and independently.
• Fire protection experience preferred but not required.

Additional Requirements

• Regular, reliable attendance.
• Work productively and meet deadlines timely.
• Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
• Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
• Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
• May work at various locations and conditions may vary.

Compensation

Base Compensation: $90,000 - $130,000.

Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location.

Benefits

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top‑tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Equal Opportunity Employer

Equal Opportunity Employer, including disability and protected veteran status.