Service Response Specialist (Registry)

Benefis Health System; Great Falls (MT); On-site; USD 32,000 - 42,000; Full time

Job summary

Benefis Health System in Great Falls, MT is seeking a patient-care focused Nursing Assistant/EMT-B/Surgical Tech with valid Montana certification. The role supports ambulation, transfer/transport, and lift needs for patients, coordinating with the care team to ensure safety and comfort.

Responsibilities include timely communication with patients, families, and staff, documenting care per policy, and following all regulatory requirements.

Qualifications

• Current Nursing Assistant, EMT-B, or Surgical Tech Certification in Montana.
• Prior CNA/ EMT experience preferred.
• Current BLS certification by American Heart Association preferred (able to acquire upon hiring).

Responsibilities

• Assist with ambulation, transfer/transport, and lifting needs for patients.
• Communicate with patient, family, and healthcare team; document care per hospital policy.
• Adhere to all licensing board regulations and Benefis Health System policies.

Skills

Caregiving

Communication

Teamwork

Education

CNA/EMT-Surgical Tech certification in Montana

Job description

Benefis is one of Montana’s largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you!

Responsible for providing ambulation, transfer/transport, and accommodating lift needs for the patient. Available via dispatch to transport patient care items and equipment. Communicates in a timely manner with the patient, family, and healthcare team as needed and documents care according to hospital policy/procedure.

Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.

Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System’s organization policies and procedures.

Education/License/Experience Requirements:

• Current Nursing Assistant, EMT- Basic, or Surgical Tech Certification in the State of Montana required.
• Prior CNA/ EMT experience preferred.
• Current BLS certification by American Heart Association, preferred (able to acquire upon hiring)
• Current/ Valid driver’s license preferred